Remote Salesforce Consultant for Nonprofits (LATAM)

Productiv Team; United States; A distancia; USD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Productiv Team is seeking a qualified Business Analyst to work with multiple nonprofit clients, implementing and managing their Salesforce CRM entities. The candidate will gather requirements, write solution and SOP documents, and communicate clearly with stakeholders while adapting to evolving schedules.

The role requires Agile experience, Salesforce familiarity, and strong English communication. Remote work is offered with EST business hours; B2B or full-time arrangements may apply.

Formación

• Bachelor’s degree or higher, or equivalent work experience.
• 2+ years of business analysis experience with a consulting or professional services firm (or other large enterprises).
• 2+ years of business analysis experience for technology or technology services implementation projects.
• Excellent oral and written English communication skills.
• Experience gathering requirements, writing solution documents and writing SOPs.
• Agile project experience and at least one Agile methodology certification.

Responsabilidades

• Perform requirements gathering, analysis, and documentation
• Convey complex requirements to both internal and external stakeholders
• Develop solution documents, requirement documents, discovery documents for internal and external review
• Work on multiple projects and competing priorities simultaneously
• Demonstrate work deliverables to both internal and external stakeholders
• Execute all project work following Agile methodology
• Design and develop workflow and functional diagrams to demonstrate proposed solutions to clients and internal teams
• Manage task and work tickets, including description and acceptance criteria
• Continually develop a deeper understanding of the business best practices for associations and nonprofits, particularly concerning the implementation of technology
• Work in tandem with project managers and development teams to ensure on‑time, on‑budget work products
• Support the project team in identifying training needs for team members as well as clients
• Documentation of standard operating procedures

Conocimientos

Business analysis

Agile

English proficiency

Educación

Bachelor's degree or higher

Herramientas

Salesforce

Fonteva

Nimble AMS

Descripción del empleo

Productiv Team is seeking a qualified Business Analyst to work with multiple nonprofit clients, implementing and managing their Salesforce CRM entities. The candidate will gather requirements, write solution and SOP documents, and communicate clearly with stakeholders while adapting to evolving schedules.

The role requires Agile experience, Salesforce familiarity, and strong English communication. Remote work is offered with EST business hours; B2B or full-time arrangements may apply.