Remote Salesforce BA | Agile, Training & Stakeholder Liaison

AAA-The Auto Club Group; Michigan; A distancia; USD 95.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

PTO & Holidays

Tuition assistance

AAA membership

Descripción de la vacante

AAA-The Auto Club Group is seeking a Salesforce Business Analyst to gather requirements, configure and maintain Salesforce solutions, and support business needs from a remote location in the United States. The role emphasizes collaboration with cross-functional teams, clear requirements communication, and training for deployments within an Agile framework.

The ideal candidate has 2+ years of Salesforce experience (Administrator or BA), knowledge of Sales and Service processes in Salesforce, and

Formación

• Bachelor’s degree or equivalent work experience.
• 2+ years of Salesforce experience as an Administrator or Business Analyst.
• Knowledge of Sales and Service processes in Salesforce.
• Willingness to work in an Agile environment and adapt to change.
• Salesforce Administrator certification preferred.

Responsabilidades

• Gather and analyze business requirements for Salesforce solutions.
• Configure, maintain and support Salesforce to meet business needs.
• Collaborate with cross-functional teams to ensure alignment between business needs and Salesforce functionality.
• Relay and clarify requirements for development and testing teams.
• Provide training for pre- and post-deployment; participate in Agile ceremonies.

Conocimientos

Requirements gathering

Cross-functional collaboration

Training/knowledge transfer

Agile ceremonies

Stakeholder management

Communication

Educación

Bachelor’s degree in Business Administration, Information Systems, or related field

Herramientas

Salesforce

Descripción del empleo

AAA-The Auto Club Group is seeking a Salesforce Business Analyst to gather requirements, configure and maintain Salesforce solutions, and support business needs from a remote location in the United States. The role emphasizes collaboration with cross-functional teams, clear requirements communication, and training for deployments within an Agile framework.

The ideal candidate has 2+ years of Salesforce experience (Administrator or BA), knowledge of Sales and Service processes in Salesforce, and