Remote Salesforce Administrator — Global Platform Lead

Talentify; Andover (MA); Remote; USD 125,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Remote work flexibility

Job summary

Watts is seeking an experienced Salesforce Administrator to lead global Salesforce platforms, ensuring configuration, security, and data integrity while collaborating across regions and functions. This remote-friendly role supports Sales Cloud, Service Cloud, and CPQ, with architecture involvement and hands-on development as needed.

Based in the United States, you will work East Coast hours, contribute to governance and best practices, and help drive continuous improvement across Watts Global

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
• 5+ years of Salesforce administration experience in a global or enterprise environment, including Sales Cloud, ARM/RCA/CPQ, Service Cloud, and related Salesforce capabilities
• Strong hands-on knowledge of Salesforce configuration, security, data management, automation, reporting, dashboards, user administration, flows, validation rules, and change or release processes
• Ability to gather requirements, translate them into scalable Salesforce solutions, and actively participate in architecture, solution design, development, and testing
• Working knowledge of Salesforce development concepts, including Apex, Lightning Web Components, APIs, integrations, or related platform capabilities
• Experience supporting complex global organizations across regions, business units, legal entities, brands, operating models, and geographically dispersed stakeholders
• Experience in manufacturing or complex commercial environments, including product structures, quoting needs, customer service requirements, and business integrations or organizational transitions
• Strong troubleshooting, analytical, communication, interpersonal, organizational, and problem-solving skills, with the ability to manage multiple priorities
• Understanding of platform governance, data quality, compliance, security, and system administration best practices
• Ability to comply with applicable laws, policies, regulations, employment eligibility, background check, and any required pre-employment testing requirements
• Preferred: Salesforce Administrator certification or related Salesforce credentials
• Preferred: Experience with Revenue Cloud/CPQ and offshore/third-party support teams

Responsibilities

• Lead Salesforce administrator for Watts Global platforms and modules
• Administer, configure, maintain, and improve Salesforce environments
• Manage users, roles, profiles, permission sets, queues, groups, and security
• Design and maintain objects, fields, page layouts, record types, validation rules, flows, dashboards, and reports
• Support Sales Cloud, ARM/RCA/CPQ, Service Cloud across the company
• Partner with business stakeholders to gather requirements and deliver enhancements
• Participate in architecture, design, and reviews to ensure scalable solutions
• Perform hands-on development including declarative automation and coding with internal/external teams
• Support release management, testing, deployments, and issue resolution
• Monitor platform health, data quality, adoption, performance, and drive improvements
• Develop and maintain documentation, training materials, SOPs
• Troubleshoot user issues and coordinate with teams/partners
• Ensure changes align with governance, security, data management standards
• Stay current on Salesforce releases and best practices
• Contribute to team success and additional projects
• Uphold Watts values

Skills

Salesforce administration

Salesforce configuration

Security & data management

Automation & reporting

User administration

Architecture collaboration

Communication & collaboration

Problem-solving

Education

Bachelor's degree in CS/IS or related field

Tools

Apex

Lightning Web Components

APIs & integrations

Salesforce Revenue Cloud CPQ

Job description

Watts is seeking an experienced Salesforce Administrator to lead global Salesforce platforms, ensuring configuration, security, and data integrity while collaborating across regions and functions. This remote-friendly role supports Sales Cloud, Service Cloud, and CPQ, with architecture involvement and hands-on development as needed.

Based in the United States, you will work East Coast hours, contribute to governance and best practices, and help drive continuous improvement across Watts Global