Remote Sales Support & Presales Specialist

Amerilife Group, LLC; Northern (KY); Hybrid; USD 43,000 - 65,000; Full time

Job summary

Crump is hiring a Sales Support Associate for remote work in the United States. The role focuses on presale support, providing product and carrier illustrations, and maintaining knowledge across carriers to assist producers and internal staff.

The candidate will run illustrations, supply marketing materials, and follow up on presale activities, while leveraging CRM tools. Strong communication, customer service, and organizational skills are essential for success in a fast-paced insurance

Qualifications

• Effective interpersonal and written communication skills.
• Ability to provide excellent customer service to internal and external customers.
• Effective time management and ability to multi-task.
• Capable of working independently as well as in a team.
• Experience with Windows PCs and Microsoft Office.
• Bachelor's degree or equivalent education, training, and work-related experience.
• Excellent telephone etiquette.
• Knowledge of Insurance industry preferred.

Responsibilities

• Provide product and carrier information to producer groups and internal staff.
• Maintain detailed product and financial knowledge on all carriers.
• Run illustrations based on knowledge of the life insurance environment.
• Provide producers with illustrations and marketing materials.
• Proactively follow-up on presale activity and document illustrations in a CRM system.
• Participate in educational development to gain an understanding of the market and trends.
• Maintain departmental illustration workflows and SLA's on phone and illustration turnaround time.

Skills

Interpersonal communication

Written communication

Customer service

Time management

Multitasking

Self-directed work

Team collaboration

Problem solving

PC skills (Windows)

MS Office proficiency

CRM system experience

Education

Bachelor's degree or equivalent

Tools

CRM software

Microsoft Office

Job description

Crump is hiring a Sales Support Associate for remote work in the United States. The role focuses on presale support, providing product and carrier illustrations, and maintaining knowledge across carriers to assist producers and internal staff.

The candidate will run illustrations, supply marketing materials, and follow up on presale activities, while leveraging CRM tools. Strong communication, customer service, and organizational skills are essential for success in a fast-paced insurance