Remote Sales & Order Fulfillment Specialist

Concentric LLC; Town of Cobleskill (NY); Remote; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Overtime potential

Medical plan options

Dental and vision insurance

401K plan with match

Paid holidays

PTO 128 hours

Life and disability insurance

Job summary

Concentric, a national industrial power services organization, is seeking a Remote Sales Coordinator, Critical Power. You will support field sales by processing orders, coordinating with Engineering, Accounting and Customers to ensure orders meet Concentric standards.

The role requires strong organization, communication skills, and the ability to manage multiple ERP tasks, while collaborating with internal teams and customers remotely. Some travel may be required.

Qualifications

• Associate degree from an approved two-year college or university.
• Two years of related experience and/or training with technical products within ERP systems.
• Proficiency in Microsoft Office including Excel and Word.
• Some accounting background is helpful.
• Strong communication, problem solving, and analytical skills.
• Ability to work independently with limited supervision.
• Ability to work with diverse teams and remote offices.
• Up to 10% overnight travel.

Responsibilities

• Navigate ERP system to input orders, generate reports and manage order status.
• Translate customer purchase orders and requests into sales orders and vendor purchases.
• Communicate acknowledgements of order placement and expected delivery dates.
• Collaborate with our engineering department to ensure the technical specifications of each order meet customer needs.
• Manage order related communications with customers (both internal and external) and vendors.
• Support sales reps and customers with product specifications, as well as giving status updates on orders.
• Monitor system-generated reports to identify missing information and to track orders past the promised ship date.
• Partner with our accounting department to ensure timely and accurate invoicing.
• Verify vendor acknowledgements to Concentric purchase orders for price, quantities, specifications, and delivery date accuracy.
• Manage shared, customer facing email inboxes to assure customer needs are met.
• Share parts ordering information with appropriate departments.
• Cross-train to support other associated Supply Chain responsibilities.
• Other duties as assigned by supervisor.

Skills

Strong communication

Problem solving

Analytical skills

Organizational skills

Independent work

Education

Associate Degree

Tools

ERP system

Microsoft Office (Excel, Word)

Job description

Concentric, a national industrial power services organization, is seeking a Remote Sales Coordinator, Critical Power. You will support field sales by processing orders, coordinating with Engineering, Accounting and Customers to ensure orders meet Concentric standards.

The role requires strong organization, communication skills, and the ability to manage multiple ERP tasks, while collaborating with internal teams and customers remotely. Some travel may be required.