Remote SaaSOps Engineer: Azure/AWS Platform Reliability

CXT Software; Oregon; Hybrid; USD 83,000 - 165,000; Full time

Benefits offered by this job

100% Remote and Global

Flexible Work Environment

Dedicated Growth Path

Access to Leading Tools and Technology

Engaging Community Activities

Job summary

CXT Software is seeking a SaaSOps Engineer to own a production SaaS platform across Azure and AWS, writing infrastructure code in Terraform, and building pipelines with GitHub Actions. You will manage Windows Server and SQL Server estates while ensuring uptime and incident response.

You will be on-call, fix root causes, and write RCAs, collaborating with Engineering, Support, and Security. This fully remote contractor role reports to the Director of SaaSOps.

Qualifications

• 5+ years as a cloud engineer running production workloads on Azure or AWS.
• Deployed and managed production infrastructure with Terraform through CI/CD pipelines you built or maintained.
• PowerShell automation used in production.
• Production SQL Server or Azure SQL including backups and restores.

Responsibilities

• Build and change Azure and AWS infrastructure in Terraform.
• Build and maintain GitHub Actions pipelines for deployments.
• Provision, upgrade, and tear down customer environments.
• Operate Windows Server and SQL Server in production including patching, backups, restores, and performance.
• Automate repeated operational tasks with PowerShell.
• Carry on-call: respond to incidents, fix root causes, and write RCA.
• Enforce least-privilege access and help prepare SOC 2 evidence.

Skills

Terraform

PowerShell

Azure

AWS

SQL Server

Windows Server

CI/CD

Tools

GitHub Actions

Grafana Cloud

Azure Monitor

Application Insights

CloudWatch

incident.io

Jira

Confluence

Job description

CXT Software is seeking a SaaSOps Engineer to own a production SaaS platform across Azure and AWS, writing infrastructure code in Terraform, and building pipelines with GitHub Actions. You will manage Windows Server and SQL Server estates while ensuring uptime and incident response.

You will be on-call, fix root causes, and write RCAs, collaborating with Engineering, Support, and Security. This fully remote contractor role reports to the Director of SaaSOps.