Remote SaaS Project Manager: Customer Delivery Lead

Dyad, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability to manage multiple priorities while ensuring operational discipline. Responsibilities include leading projects from planning to delivery, coordinating with various functions, and serving as a key point of contact for U.S. customers. Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong knowledge of Agile methodologies.

Qualifications

• 5–7 years of project management experience in SaaS or product-based organizations.
• Familiarity with software development methodologies and tools.
• Experience working with U.S. clients in global delivery environments.

Responsibilities

• Translate business and technical requirements into project plans.
• Drive execution by coordinating across Engineering, QA, Product, and Support.
• Provide regular updates and KPIs to leadership.

Skills

Project management experience

Agile/Scrum knowledge

Stakeholder management

Communication skills

Organizational skills

Education

PMP or Agile certifications

Tools

JIRA

Job description

A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability to manage multiple priorities while ensuring operational discipline. Responsibilities include leading projects from planning to delivery, coordinating with various functions, and serving as a key point of contact for U.S. customers. Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong knowledge of Agile methodologies.