Remote SaaS Pre-Sales Engineer & Demos Lead

Jolly Technologies Inc; Salt Lake City (UT); On-site; USD 60,000 - 150,000; Full time

Benefits offered by this job

Retirement fund contribution

Paid vacation

Job summary

Jolly Technologies Inc. in Salt Lake City seeks a Sales Engineer / Technical Support Representative to deliver pre-sales demos, train customers, and support SaaS platforms. This on-site role in Salt Lake City combines technical demos with post-sale support and RFI/RFP assistance.

The candidate should excel at presenting solutions, communicating clearly, and troubleshooting across OS/DB environments, with a proven SaaS support background.

Qualifications

• 4+ years of experience in supporting SaaS products.
• Exceptional presentation skills and ability to train customers.
• Excellent communication and video presentation (Zoom) skills.
• Strong foundation in OS and Database/Server technology (Windows, Windows Mobile, MS SQL, Oracle, LDAP).
• History of meeting or exceeding goals with customer focus.

Responsibilities

• Give product demos for sales, product training, and initial setup.
• Handle inbound technical support calls and emails.
• Answer product-related technical questions.
• Fill out RFI / RFP when needed.
• File tickets as you discover issues with the products.
• Communicate effectively with customers via email, phone, and video calls.

Skills

SaaS support

Presentation skills

Communication skills

Zoom presentations

OS/DB tech

Job description

Jolly Technologies Inc. in Salt Lake City seeks a Sales Engineer / Technical Support Representative to deliver pre-sales demos, train customers, and support SaaS platforms. This on-site role in Salt Lake City combines technical demos with post-sale support and RFI/RFP assistance.

The candidate should excel at presenting solutions, communicating clearly, and troubleshooting across OS/DB environments, with a proven SaaS support background.