Remote Rigline Team Lead - 24/7 Operations Support

Nabors Industries Ltd.; Houston (TX); Remote; USD 90,000 - 120,000; Full time

Job summary

Nabors Industries Ltd. is seeking a Rigline Team Lead to oversee our 24/7 remote operations support group. The role manages a skilled team, ensuring efficient shift operations and serves as the primary contact for issues, coordinating with management, engineers, field technicians, and customers.

This position follows a 14-days-on/14-days-off schedule and is based in Houston, TX. The ideal candidate excels in multitasking, thrives in a fast-paced environment, and possesses strong analytical and

Qualifications

• 4+ years of equivalent work experience.
• Preferred experience in the drilling industry and knowledge of drilling operations and equipment.
• A customer-first mindset, ensuring every decision is made in the best interest of the customer and company.
• Ability to adapt to changing environments and handle high-pressure situations with composure.
• Strong analytical and decision-making skills to address challenges swiftly and effectively.
• Excellent verbal and written communication skills.
• Skilled in coaching, mentoring, and driving team performance.

Responsibilities

• Coordinate and supervise the activities of technicians during their shift to ensure efficient and excellent customer service while focusing on minimizing downtime, providing proactive support, and enhancing our safety culture.
• Serve as the primary point of contact for any issues or challenges and interact with the escalation points during the shift if needed.
• Monitor emails and case queues during the shift.
• Perform quality assessments of technicians on a periodic basis and provide feedback/coaching as needed.

Skills

Team leadership

Analytical thinking

Communication skills

Coaching/mentoring

Job description

Nabors Industries Ltd. is seeking a Rigline Team Lead to oversee our 24/7 remote operations support group. The role manages a skilled team, ensuring efficient shift operations and serves as the primary contact for issues, coordinating with management, engineers, field technicians, and customers.

This position follows a 14-days-on/14-days-off schedule and is based in Houston, TX. The ideal candidate excels in multitasking, thrives in a fast-paced environment, and possesses strong analytical and