Remote Revenue Ops Lead: Data-Driven Dashboards

Big Happy; Northern (KY); Hybrid; USD 70,000 - 104,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision

HSA/FSA matching

Stock program

Paid Parental Leave

Half Day Fridays

Job summary

Big Happy is seeking a Senior Revenue Operations Analyst to join our Business Operations team, owning CRM data integrity, building reporting on revenue metrics, and driving data-driven initiatives with Sales, Marketing, and leadership.

This role thrives on turning messy data into clear stories, working cross-functionally, and gaining hands-on exposure to revenue operations in a fast-growing media/ad-tech company. Reporting to the Sr. Manager, Business Operations.

Qualifications

• 3-5 years of experience in revenue operations, sales operations, business operations, or a related analytical role.
• Hands-on experience managing and maintaining a CRM platform (Boostr, Salesforce, HubSpot, or similar).
• Advanced Excel/Google Sheets skills; comfort building and maintaining dashboards (e.g., in Tableau, Looker, Power BI, or native CRM reporting tools).
• Advanced PowerPoint/Google Slides skills for executive ready presentations.
• Solid analytical skills with the ability to translate raw data into clear, actionable insights for non-technical stakeholders.
• Excellent attention to detail especially around data accuracy and consistency.
• Strong communication skills and comfort presenting metrics/findings to senior stakeholders.
• Ability to manage multiple reporting cadences and priorities in a fast-paced environment.

Responsibilities

• Own day-to-day administration and hygiene of the CRM, ensuring data accuracy, consistent field usage, and clean pipeline records.
• Build and enforce data governance standards across Sales and Marketing systems.
• Build and maintain dashboards and reports on key revenue metrics (pipeline, bookings, churn, win rates, sales cycle length, etc.).
• Track and report on company-wide KPIs, surfacing trends and flagging risks/opportunities to leadership.
• Conduct ad hoc analysis to answer strategic business questions from Sales, Marketing, or Finance.
• Partner with Sales leadership to identify process gaps and recommend improvements.
• Monitor funnel health and help identify bottlenecks.
• Provide data and analysis to support quota setting, territory design, comp modeling.
• Act as a liaison between Sales, Marketing, Finance, and leadership to ensure aligned metrics and definitions.
• Identify opportunities to automate manual reporting processes and improve data workflows.
• Standardize recurring reporting to ensure consistency across teams.

Skills

Analytical skills

Communication skills

Attention to detail

Tools

Boostr

Salesforce

HubSpot

Job description

Big Happy is seeking a Senior Revenue Operations Analyst to join our Business Operations team, owning CRM data integrity, building reporting on revenue metrics, and driving data-driven initiatives with Sales, Marketing, and leadership.

This role thrives on turning messy data into clear stories, working cross-functionally, and gaining hands-on exposure to revenue operations in a fast-growing media/ad-tech company. Reporting to the Sr. Manager, Business Operations.