Remote Revenue Cycle Systems Administrator

Northpoint Recovery; Meridian (ID); Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Subsidized Health Insurance Coverage

Employer-Paid Life Insurance

Employee Assistance Program

Dental, Vision, Disability, and more

401K with Employer Match

Generous Paid Time Off

Job summary

Northpoint Recovery is seeking a Revenue Cycle Systems Administrator to join the Revenue Cycle Management team. This entry-level role supports analysis, testing, documentation, and optimization of systems and workflows across RCM.

You will collaborate with the Senior Systems Analyst, system owners, and cross-functional teams to translate business needs into system requirements. The ideal candidate is detail-oriented, analytical, and able to communicate effectively with both technical and

Qualifications

• Associate degree or bachelor's degree in information systems, health information management, healthcare, business, or a related field preferred.
• Healthcare, Revenue Cycle Management, or business systems experience preferred but not required.
• Experience with healthcare systems, EMR/EHR platforms, billing systems, or business applications is preferred.
• Strong analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Basic to intermediate proficiency with Microsoft Excel, Word, and PowerPoint.
• Ability and willingness to learn healthcare systems and Revenue Cycle Management processes.
• Ability to analyze information and identify discrepancies or process gaps.
• Ability to communicate clearly and professionally with technical and non-technical stakeholders.
• Ability to organize and prioritize multiple tasks and deadlines.
• Ability to work independently while also collaborating effectively with a team.
• Must be self-motivated, organized, dependable, and detail-oriented.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Hybrid and onsite flexibility.

Responsibilities

• Assist with reviewing RCM processes and workflows to identify opportunities for improved efficiency and accuracy.
• Support the Senior Systems Analyst with system updates, configuration requests, enhancements, and workflow changes.
• Assist with testing system changes, enhancements, and new functionality, including documenting test results and identified issues.
• Perform data validation and assist with reviewing reports to identify discrepancies or workflow-related issues.
• Support application and system troubleshooting by documenting issues and escalating more complex technical matters to the Senior Systems Analyst.
• Assist with user acceptance testing (UAT), quality assurance, and peer review activities.
• Maintain system documentation, workflow documentation, testing records, and process materials.
• Assist with developing and updating standard operating procedures and user guides.
• Support system implementation and enhancement projects through planning, testing, documentation, training preparation, and follow-up activities.
• Work with system owners and super-users to gather information regarding system issues, workflow concerns, and business requirements.
• Assist with tracking system requests, issues, changes, and outstanding action items through completion.
• Provide basic application support to assigned user departments and escalated complex issues appropriately.
• Assist with reporting and analytics requests in partnership with the Systems Analyst and BI/technology teams.
• Support training activities by preparing materials, documenting processes, and assisting users with system-related questions.
• Help identify recurring system or workflow issues and communicate trends to the Systems Analyst and RCM leadership.
• Maintain confidentiality and comply with HIPAA requirements when working with protected health information.
• Support financial and billing audit and data requests.
• Support and promote the Company's core values, mission, and treatment philosophy.
• Adhere to all Company policies and procedures.
• Perform other job-related duties as assigned.

Skills

Analytical skills

Attention to detail

Communication

Task prioritization

Independent worker

Education

Associate or Bachelor's degree in information systems/health information management/healthcare/business

Tools

EMR/EHR platforms

Billing systems

Business applications

Job description

Northpoint Recovery is seeking a Revenue Cycle Systems Administrator to join the Revenue Cycle Management team. This entry-level role supports analysis, testing, documentation, and optimization of systems and workflows across RCM.

You will collaborate with the Senior Systems Analyst, system owners, and cross-functional teams to translate business needs into system requirements. The ideal candidate is detail-oriented, analytical, and able to communicate effectively with both technical and