Remote Return-to-Work Advocate

Lowe's Companies, Inc.; Mooresville (NC); À distance; USD 75 000 - 125 000; Plein temps

Résumé du poste

Lowe’s is seeking a Return-to-Work Advisor to support associates navigating work-related injuries. This fully remote role leverages WC, ADA, and FMLA expertise to provide guidance, advocate for timely recovery, and coordinate RTW planning across Sedgwick, HR, and nursing partners.

You will manage escalated cases, develop sustainable RTW plans, monitor compliance, and help minimize delays while maintaining clear communication throughout the claim lifecycle.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 5 years general experience, with 3+ in workers’ compensation or RTW.
• Experience managing multi-state WC or RTW cases.
• Strong communication, documentation, and case coordination skills.

Responsabilités

• Serve as primary contact for complex WC/ADA/FMLA issues requiring guidance.
• Advise associates and coordinate with Sedgwick to resolve cases.
• Review transition milestones (60/90, 120, 240 days) for RTW.
• Communicate clearly through the claims lifecycle to reduce anxiety.
• Collaborate with store leadership, HR, nurses and partners to plan RTW.
• Coordinate RTW for out-of-state associates to ensure compliance.

Connaissances

WC experience

RTW programs

HR compliance

Case coordination

Formation

Bachelor’s degree or equivalent

Outils

Workday

Sedgwick systems

Description du poste

Lowe’s is seeking a Return-to-Work Advisor to support associates navigating work-related injuries. This fully remote role leverages WC, ADA, and FMLA expertise to provide guidance, advocate for timely recovery, and coordinate RTW planning across Sedgwick, HR, and nursing partners.

You will manage escalated cases, develop sustainable RTW plans, monitor compliance, and help minimize delays while maintaining clear communication throughout the claim lifecycle.