Remote Return-to-Work & Accommodations Specialist

Crawford & Company; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

401(k) Retirement Plan

Tuition Assistance

Paid Holidays

Job summary

Crawford & Company is seeking a Workplace Accommodation Coordinator who can work remotely from anywhere in the United States. The role acts as a liaison among employees, employers, and healthcare providers to support safe return-to-work outcomes, manage accommodation cases, review medical documentation, and ensure compliance with ADA, state regulations, and client policies.

You will maintain accurate records, collaborate with clients, and help translate complex guidelines into practical

Qualifications

• Experience in accommodations, disability management, leave administration, HR, or case management.
• Strong communication and organizational skills.
• Ability to work independently in a remote environment.
• Knowledge of ADA and return-to-work processes preferred.

Responsibilities

• Assists in facilitating light duty accommodations and assisting employees in transitioning to full duty and provides alternative work solutions if unable to return to light or full duty.
• Reviews claim data with clients using various reports and tools to articulate, administer, and manage processes for updating claims across systems.
• Collaborates with technical operations to maintain and update the business requirements for enhancing the tools leveraged in the RTW service model.
• Serves as a liaison between the employer, employee, and treating physician to facilitate workplace accommodations. This results in lower out of workdays and other associated positive outcomes on the claim.

Education

High School Diploma/GED

Tools

Microsoft Excel

Job description

Crawford & Company is seeking a Workplace Accommodation Coordinator who can work remotely from anywhere in the United States. The role acts as a liaison among employees, employers, and healthcare providers to support safe return-to-work outcomes, manage accommodation cases, review medical documentation, and ensure compliance with ADA, state regulations, and client policies.

You will maintain accurate records, collaborate with clients, and help translate complex guidelines into practical