Remote Resident Program Manager - Development & Engagement

SCP Health; Traverse City (MI); Remote; USD 73,000 - 108,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off and holidays

Professional development support

Employee wellness resources

Job summary

SCP Health is seeking a Program Development Coordinator to manage the day‑to‑day operations of a resident development program. You will track participation, coordinate monthly virtual sessions, and partner with clinical, recruiting, and operations leaders to ensure relevant, effective content.

This role emphasizes stakeholder engagement, process improvement, and long‑term recruiting pipeline development within a healthcare setting.

Qualifications

• Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience.
• 3 to 5 years of progressive experience in program development, oversight, and coordination, recruiting operations, education or training coordination.
• Prior experience managing recurring meetings, training, events, and professional development programs.
• Prior experience identifying, developing and driving process improvement.
• Prior experience working in healthcare, staffing, or service-based operations, preferred.
• Previous experience managing cross-functional projects, preferred.

Responsibilities

• Manage the day-to-day operations of the resident development program for newly hired residents in their final 12 months of residency.
• Track participation, attendance, feedback, and outcomes to evaluate program effectiveness; recommend changes to structure, content, format, and timing.
• Partner with Clinical Recruiting, clinical, operations, finance, and wellness leaders to keep sessions relevant, build consensus on program enhancements, and implement approved changes.
• Coordinate monthly virtual professional development sessions covering clinical and productivity topics, financial and operational topics, professional development, and wellness.
• Engage internal subject matter experts (SMEs) and presenters to develop session content, learning objectives, and engagement strategies aligned with program goals.
• Schedule virtual sessions, distribute meeting invitations, and manage related communications with residents selected for the program.
• Serve as the primary point of contact for residents, presenters, and internal stakeholders related to the program.
• Maintain program calendars, communication templates, participant lists, and session documentation.
• Develop and maintain relationships with residency program leaders, coordinators, chief residents, and other GME contacts to support outreach, engagement, and long‑term recruiting pipeline development.
• Contribute to residency engagement planning by tracking program touchpoints, resident participation, engagement trends, and conversion opportunities; provide insights and recommendations to Clinical Recruiting leadership.
• Support special projects and initiatives related to resident recruitment, engagement, and transition‑to‑practice efforts.

Skills

Organizational skills

Written & verbal communication

Relationship building

MS Office Suite

External representation

ATS/CRM familiarity

Process improvement

Education

Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience

Tools

MS Office

ATS/CRM systems

Scheduling/calendar tools

Job description

SCP Health is seeking a Program Development Coordinator to manage the day‑to‑day operations of a resident development program. You will track participation, coordinate monthly virtual sessions, and partner with clinical, recruiting, and operations leaders to ensure relevant, effective content.

This role emphasizes stakeholder engagement, process improvement, and long‑term recruiting pipeline development within a healthcare setting.