Remote Reservations & Client Support Associate

Destination Careers; Town of Florida (NY); Remote; USD 45,000 - 65,000; Full time

Job summary

Destination Careers is seeking a Reservations Support Specialist to join our fully remote team in the United States. You will help coordinate reservations, communicate with clients, and maintain accurate records while ensuring timely, friendly service.

This role emphasizes organization, clear communication, and reliability in a remote environment. Training is provided, and flexible scheduling may be available, with an annual salary range of $45,000 to $65,000.

Qualifications

• Strong customer service and communication skills.
• High level of organization and attention to detail.
• Ability to manage multiple tasks in a remote environment.
• Basic computer skills and willingness to learn new systems.
• Reliable, professional, and self-motivated.
• Experience in reservations or hospitality is beneficial but not required.

Responsibilities

• Assist with reservation and scheduling requests following established procedures.
• Communicate with clients to confirm details, provide updates, and answer inquiries.
• Maintain accurate client records and booking information.
• Monitor timelines and ensure confirmations and changes are processed correctly.
• Provide general support to ensure a smooth client experience.
• Follow internal workflows and quality standards to ensure consistency.
• Collaborate with internal teams to support daily operations.

Skills

Customer service

Communication

Organization

Remote work

Multi-tasking

Computer skills

Job description

Destination Careers is seeking a Reservations Support Specialist to join our fully remote team in the United States. You will help coordinate reservations, communicate with clients, and maintain accurate records while ensuring timely, friendly service.

This role emphasizes organization, clear communication, and reliability in a remote environment. Training is provided, and flexible scheduling may be available, with an annual salary range of $45,000 to $65,000.