Remote Reservation Specialist - Detail‑Oriented

Sunkissed Getaways; United States; Remoto; USD 22.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Onboarding and training

Remote work

Ongoing education and development

Access to professional tools and basic

Descrizione del lavoro

Ocupacao is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote role. You will help keep reservation details organized and up to date while delivering professional service.

The ideal candidate communicates clearly, pays close attention to detail, and enjoys helping clients. Onboarding and ongoing education are provided to support your success in a remote work environment.

Competenze

• Strong written and verbal communication skills.
• Excellent attention to detail and accuracy.
• Good organizational and time-management abilities.
• Customer-focused and professional demeanor.
• Experience with email and online systems is advantageous.
• Research and information organization skills.
• Reliable with ability to manage multiple tasks.

Mansioni

• Respond to reservation-related questions and requests.
• Gather client needs and preferences.
• Research availability and suitable service options.
• Coordinate reservations and confirmations.
• Review reservation details for accuracy.
• Communicate updates to clients.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests.
• Coordinate with service providers when needed.
• Maintain professional customer service standards.

Conoscenze

Written and verbal communication

Attention to detail

Organization and time management

Customer-focused service

Email and online systems

Research and information gathering

Multitasking

Customer service experience helpful

Descrizione del lavoro

Ocupacao is seeking a dependable Reservation Support Representative to assist clients with reservation inquiries, coordination, confirmations, and ongoing service requests in a 100% remote role. You will help keep reservation details organized and up to date while delivering professional service.

The ideal candidate communicates clearly, pays close attention to detail, and enjoys helping clients. Onboarding and ongoing education are provided to support your success in a remote work environment.