Remote Reservation Service Coordinator

Sweetepictravels; Salt Lake City (UT); Remote; USD 42,000 - 54,000; Full time

Job summary

Sweetepictravels in Salt Lake City is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. You will communicate clearly, pay close attention to detail, and support clients throughout the reservation process.

The role focuses on researching accommodations, transportation, activities, and related services, coordinating details, and maintaining accurate client records while providing

Qualifications

• Proven ability to communicate clearly in writing and speech.
• Excellent organization and close attention to detail.
• Professional, customer-focused demeanor with a service mindset.
• Comfort with email, online systems, and web platforms.
• Strong research and problem-solving abilities.
• Ability to manage multiple requests and deadlines.

Responsibilities

• Assist clients with researching options, coordinating reservations, and managing booking details.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy; communicate updates to clients.

Skills

Written & Verbal Communication

Organization

Customer-focused

Email & Online Systems

Research & Problem-Solving

Multitasking

Job description

We are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. This role is ideal for someone who communicates clearly, pays close attention to detail, and enjoys helping clients throughout the reservation process.

RespWe are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinatingonsibilities

Assist clients with reservation requests and general inquiries

Research available accommodations, transportation, activities, and related services

Coordinate reservation details based on client needs and preferences

Review confirmations and documentation for accuracy

Communicate important updates and reservation information

Assist with modifications, cancellations, and special requests

Maintain accurate client and reservation records

Follow up on outstanding requests and upcoming arrangements

Communicate with service providers when necessary

Provide professional and responsive client support

Qualifications

Strong written and verbal communication skills

Excellent organization and attention to detail

Customer-focused and professional

Comfortable using email, online systems, and web-based platforms

Strong research and problem-solving abilities

Ability to manage multiple requests and deadlines

Previous customer service, hospitality, reservations, or administrative experience is helpful but not required