Remote Research Support Clerk III

UMass Amherst; Amherst (MA); Remote; USD 42,000 - 58,000; Full time

Job summary

UMass Amherst is seeking a Clerk III (Research Support Services Clerical Administrator) to coordinate contractual award processes, monitor the central email, and perform data entry into OPAM's award management system. The role supports Award Administrators and liaises with faculty, departments, and sponsors to ensure timely approvals and account setup.

The position requires 2 years in office work, strong communication, and proficiency with Microsoft Office.

Qualifications

• Two (2) years of full-time or equivalent part-time experience in office work.
• Interpersonal communication skills including the ability to communicate effectively verbally and in writing.
• Experience with diverse clerical skills and organizational skills.
• Knowledge of and the ability to work with computers (e.g., Microsoft Office, email, and other software systems).
• Ability to work under pressure and time constraints and to coordinate several tasks simultaneously, adjusting priorities as the situation requires.
• Makes appropriate job decisions following standard office policies and past precedents.
• Ability to work cooperatively as part of a team.
• Ability to understand and implement written and verbal instructions.
• Attention to detail and ability to perform work independently, accurately, and efficiently.

Responsibilities

• Coordinate administrative award procedures for negotiation and award acceptance by the University.
• Collect documents and information for electronic files for review by Award Administrators or Director/Assistant Director.
• Create tasks to follow for missing file items and perform initial data entry of award data into OPAM.

Skills

Interpersonal communication

Organizational skills

Data entry

Computer proficiency

Education

Associate's degree or higher

Tools

Microsoft Office

Email systems

Job description

UMass Amherst is seeking a Clerk III (Research Support Services Clerical Administrator) to coordinate contractual award processes, monitor the central email, and perform data entry into OPAM's award management system. The role supports Award Administrators and liaises with faculty, departments, and sponsors to ensure timely approvals and account setup.

The position requires 2 years in office work, strong communication, and proficiency with Microsoft Office.