Remote Reimbursement Specialist, Patient Support

Naveris, Inc.; Waltham (MA); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Work/life balance

Remote work opportunities

Job summary

A leading oncology diagnostics company in Waltham, MA is seeking a Reimbursement Specialist for Customer Support. This role involves overseeing the reimbursement process, communicating with payers and providers, and delivering high customer service. Candidates should have 4+ years of experience in reimbursement and relevant qualifications. The position offers remote work opportunities and competitive compensation, aiming to improve patient outcomes through innovative diagnostics.

Qualifications

• 4+ years of experience in reimbursement or revenue cycle management.
• Strong knowledge of medical benefit structures and coding.
• Self-starter who can work independently.

Responsibilities

• Handle calls, faxes, and emails to resolve reimbursement issues.
• Communicate with patients about billing policies and financial assistance.
• Ensure compliance with Federal and State regulations.

Skills

Reimbursement process knowledge

Customer service orientation

Problem-solving skills

Communication skills

Time management

Education

Bachelor’s degree or equivalent experience

Tools

Xifin

Quadax

Telcor

Job description

A leading oncology diagnostics company in Waltham, MA is seeking a Reimbursement Specialist for Customer Support. This role involves overseeing the reimbursement process, communicating with payers and providers, and delivering high customer service. Candidates should have 4+ years of experience in reimbursement and relevant qualifications. The position offers remote work opportunities and competitive compensation, aiming to improve patient outcomes through innovative diagnostics.