Remote Registered Nurse: Lab Results Liaison & Patient Education

Care Access; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

PTO

Medical insurance

Health Savings Account

Employer HSA contributions

Disability insurance

401(k) match

Job summary

Care Access is seeking a Registered Nurse, Clinical Delivery (RN) to remotely manage communication of critical and abnormal lab results to patients across the United States. You will educate patients, document interactions, and escalate to providers as needed, while ensuring regulatory compliance and patient safety.

The role requires active RN licensure with compact licensure and 3+ years nursing or clinical research/medical communications experience.

Qualifications

• Strong analytical capabilities and exceptional communication skills are required.
• Ability to maintain accurate documentation and adhere to regulatory standards.
• RN licensure with compact licensure or eligibility is required; BSN preferred.

Responsibilities

• Receive and review lab results and prepare messages for patient communication.
• Contact patients to discuss abnormal or critical lab findings with clear, compassionate explanations.
• Document communications in patient progress notes and ensure regulatory compliance.
• Escalate complex questions to a licensed provider when beyond RN scope.
• Coordinate with the Member Services team to resolve patient concerns and ensure follow-up.
• Maintain up-to-date knowledge of healthcare regulations and compliance standards.

Skills

Analytical skills

Communication skills

Attention to detail

Independent work

Team collaboration

Education

RN licensure

Compact licensure

BSN preferred

Tools

Salesforce

EMR systems

Job description

Care Access is seeking a Registered Nurse, Clinical Delivery (RN) to remotely manage communication of critical and abnormal lab results to patients across the United States. You will educate patients, document interactions, and escalate to providers as needed, while ensuring regulatory compliance and patient safety.

The role requires active RN licensure with compact licensure and 3+ years nursing or clinical research/medical communications experience.