Remote Regional OCS Sales Manager

Lavazza Group; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Medical, Vision, Dental

401K Package

Employee Assistance Program

Hybrid Work Schedule

Barista certification opportunity

Tuition Reimbursement

Performance Development Plans

Employee Discounts

Summer Fridays

Flexible dress code—jean friendly

Free coffee, anytime

Job summary

Lavazza North America seeks a Regional Sales Manager – OCS to drive growth in the Office Coffee Service channel. You will manage distributor relationships, expand distribution, and execute commercial plans across the Mid-South territory with travel up to 75%.

The role requires strong territory management, distributor engagement, and the ability to identify opportunities while collaborating with cross-functional teams. Remote work is supported from Charlotte or Raleigh, NC.

Qualifications

• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.
• 2–5 years of sales, business development, or account management in the CPG industry; coffee/beverage preferred.
• 2+ years selling through distributor networks and managing distributor relationships.
• Direct customer-facing sales and territory management experience.
• Experience developing business plans and conducting distributor reviews.
• Experience managing trade funds, budgets, and financial metrics.
• Proficiency with CRM systems (Salesforce) and sales reporting tools.
• Experience analyzing sales performance, market data, and customer insights to inform decisions.

Responsibilities

• Develop and execute annual business plans for assigned distributors and customers to drive revenue growth and share gains.
• Identify, prospect, and secure new OCS customers through distributor partnerships and direct outreach.
• Manage and expand distribution within territory leveraging market insights and local relationships.
• Conduct regular in-market visits with distributor partners to support goals and KPIs.
• Analyze distributor performance, market trends, and financial metrics to identify risks and opportunities.
• Build and deliver quarterly and annual business reviews with key distributors, including performance and plans.
• Manage trade spend and budgets aligning with financial targets and ROI expectations.
• Monitor accounts receivable performance to ensure compliance with company guidelines.
• Collaborate with Marketing, Finance, Demand Planning, Customer Service, R&D to support commercialization.
• Maintain accurate sales activity and pipeline in CRM tools.

Skills

Sales

Business development

Distributor management

CRM tools

Sales reporting

Market analysis

Education

Bachelor’s degree in Business/Marketing

Tools

Salesforce

Sales reporting tools

Job description

Lavazza North America seeks a Regional Sales Manager – OCS to drive growth in the Office Coffee Service channel. You will manage distributor relationships, expand distribution, and execute commercial plans across the Mid-South territory with travel up to 75%.

The role requires strong territory management, distributor engagement, and the ability to identify opportunities while collaborating with cross-functional teams. Remote work is supported from Charlotte or Raleigh, NC.