Regional OCS Growth Leader (Remote/Hybrid)

Lavazza Group; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Vision, Dental insurance

401K package

Employee Assistance Program

Hybrid work schedule

Barista certification available

Tuition reimbursement

Performance development plans

Employee discounts

Summer Fridays

Casual dress code

Job summary

Lavazza Group is seeking a Regional Sales Manager - OCS for the North America region. The role focuses on expanding Away From Home distribution through distributors and regional operators, with a strong emphasis on Office Coffee Service.

You will drive revenue, manage key accounts, and lead in-market execution across a wide territory. The ideal candidate brings 2+ years in beverage sales, experience with CRM systems (Salesforce), and strong territory management skills.

Qualifications

• Bachelor's degree in Business, Marketing or Sales or equivalent experience.
• 2+ years selling in food & beverage; coffee/beverage experience preferred.
• 2+ years managing trade funds, budgets, or territory budgets.
• 2+ years direct customer-facing sales experience.
• Experience with distributors, regional operators or channel partners.
• Experience creating customer business plans, forecasts and territory plans.
• Experience using Salesforce and Power BI.

Responsibilities

• Develop and execute annual distributor and customer business plans to drive revenue and share gains.
• Identify and pursue new opportunities via market knowledge, distributor partnerships, networking, lead gen, and cold calls.
• Establish territories, budgets, goals, risk profiles, and objectives for customers.
• Monitor market conditions, distributor performance, and accounts receivable adherence to guidelines.
• Collaborate with Finance to create contingency plans for territory goals.
• Lead in-market activities with distributors to deliver against plans and KPIs.
• Prepare distributor business reviews with mutually aligned quarterly plans.
• Provide business insights and updates to stakeholders using Salesforce and reporting tools.
• Work with Marketing, R&D, Finance, Customer Service, and Demand Planning to support needs.

Skills

Sales experience

CRM usage

Distributor partnerships

Trade funds management

Direct sales

Territory management

Education

Bachelor's degree in Business/Marketing/Sales

Tools

Salesforce

Power BI

Job description

Lavazza Group is seeking a Regional Sales Manager - OCS for the North America region. The role focuses on expanding Away From Home distribution through distributors and regional operators, with a strong emphasis on Office Coffee Service.

You will drive revenue, manage key accounts, and lead in-market execution across a wide territory. The ideal candidate brings 2+ years in beverage sales, experience with CRM systems (Salesforce), and strong territory management skills.