Remote Regional Field Service Manager - Power Transformers

twiceasnice Recruiting; Tennessee; Remote; USD 90,000 - 130,000; Full time

Job summary

Regional Field Service Manager oversees transformer field operations across the South-Central United States, providing leadership for field service crews and partnering with customers to ensure safe, high-quality project execution. This role focuses on people leadership, technical oversight, and customer engagement, while remaining technically strong to support complex field challenges.

Unlike hands-on field roles, this position offers long-term stability, consistent project demand, and a

Qualifications

• 6+ years of power transformer experience with strong technical knowledge.
• 2+ years of team management experience.
• Knowledge of electrical testing and diagnostic equipment.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office and ability to quickly learn new software.
• Valid driver’s license is required.
• Ability to travel 30%-40% & support field crews outside business hours, as needed.

Responsibilities

• Manage field service crews installing, testing, and maintaining power transformers
• Coordinate scheduling and resource planning to meet project timelines
• Serve as the primary customer point of contact during field service operations
• Provide technical guidance and troubleshooting support to field crews as needed
• Review field work for quality, safety compliance, and adherence to company standards
• Conduct root cause analysis and implement corrective actions for technical or operational issues
• Lead, mentor, and develop field service technicians and crew leaders within the region
• Ensure compliance with safety protocols, environmental regulations, and training requirements
• Maintain accurate service documentation and reporting
• Oversee assigned fleet, DOT compliance, and related operational requirements
• Meet with customers in person and virtually to review scope, progress, and performance
• Remain available to support field crews and respond to escalations as required

Skills

Power transformer experience

Team management

Electrical testing

Customer service

MS Office

Driver's license

Tools

Microsoft Office

Job description

Regional Field Service Manager oversees transformer field operations across the South-Central United States, providing leadership for field service crews and partnering with customers to ensure safe, high-quality project execution. This role focuses on people leadership, technical oversight, and customer engagement, while remaining technically strong to support complex field challenges.

Unlike hands-on field roles, this position offers long-term stability, consistent project demand, and a