Remote Regional Director, Hospice Operations — Central Zone

AccentCare; Chicago (IL); Remote; USD 99,000 - 128,000; Full time

Benefits offered by this job

Medical dental and vision coverage

PTO and paid holidays

401(k) matching

Job summary

AccentCare is seeking a Regional Director of Business Operations - Hospice to lead operations across Central region including CO, IL, IN, TN, MI, MN, MO and WI. This remote, full-time role requires 25-50% travel and live within the territory.

You will oversee site-level training, monitor KPIs, collaborate with RVPO and ED, drive process improvements and ensure compliance with AccentCare policies while supporting a compassionate, patient-centered care network.

Qualifications

• Bachelor's degree or equivalent experience required.
• Leadership experience with a track record.
• Administrative experience handling business-office issues.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite.
• Knowledge of hospice program requirements preferred.

Responsibilities

• Oversee training of new Directors/Managers of Business Operations.
• Conduct regular evaluations of DBOs/MBOs to determine further training needs.
• Monitor KPIs to identify and address gaps in processes/visibility.
• Meet with program ED and/or RVPO to discuss program operational outcomes.
• Assist with optimization and standardization of program sites.
• Advocate for the needs of site-level leadership.
• Ensure programs follow all AccentCare policies, protocols, and SOPs.
• Travel to assigned sites as determined by collaboration with RVPO.
• Lead projects as assigned by the Chief of Staff of Hospice & Palliative Care, the Senior Regional Director of Business Operations, and/or RVPO.
• Identify gaps in Business Operations protocols and processes that introduce risk and mitigate that risk through process revision.
• Arrange and ensure support during extended DBO/MBO vacancies.
• Assist with documentation and implementation of new or revised processes.
• Perform other duties as assigned.

Skills

Leadership experience

Administrative experience

Communication skills

MS Office proficiency

Hospice knowledge

Education

Bachelor's degree or equivalent experience

Job description

AccentCare is seeking a Regional Director of Business Operations - Hospice to lead operations across Central region including CO, IL, IN, TN, MI, MN, MO and WI. This remote, full-time role requires 25-50% travel and live within the territory.

You will oversee site-level training, monitor KPIs, collaborate with RVPO and ED, drive process improvements and ensure compliance with AccentCare policies while supporting a compassionate, patient-centered care network.