Remote Regional Child Welfare Safety & CQI Specialist

Health & Human Services; Raleigh (NC); Remote; USD 58,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid vacation and sick leave

Parental leave

Job summary

The North Carolina Department of Health and Human Services (DHHS) seeks a Regional Child Welfare Safety Specialist to monitor county programs, provide training, and coach staff to improve service delivery and outcomes.

You will review records, analyze performance data, and help counties implement policies while ensuring compliance with federal and state regulations. This remote role supports multiple counties across the region.

Qualifications

• Master's degree in a discipline relative to the program plus four years of related experience OR Bachelor's degree plus six years of related experience OR an equivalent combination.
• Experience interpreting NC child welfare statutes, rules and policies to provide guidance and training.
• Experience leading change management and CQI processes to improve program performance.
• Ability to build collaborative partnerships with county agencies and stakeholders to improve outcomes.

Responsibilities

• Monitor county child welfare programs to assess performance and compliance with federal/state requirements.
• Provide training and technical assistance to county staff, supervisors and leadership.
• Facilitate Continuous Quality Improvement activities and monitor progress toward outcomes.
• Conduct on-site and remote consultation to support policy implementation and practice improvements.
• Review case records to assess quality of practice and adherence to standards.
• Analyze performance data to identify trends, risks and opportunities for improvement.
• Develop and communicate recommendations based on data and records reviews.
• Assist counties in implementing corrective actions and system changes.

Skills

Child Welfare statutes

Change management

Data analysis

Partnership building

Stakeholder engagement

Education

Master's degree

Bachelor's degree

Job description

The North Carolina Department of Health and Human Services (DHHS) seeks a Regional Child Welfare Safety Specialist to monitor county programs, provide training, and coach staff to improve service delivery and outcomes.

You will review records, analyze performance data, and help counties implement policies while ensuring compliance with federal and state regulations. This remote role supports multiple counties across the region.