Remote Referral Specialist - Scheduling & Eligibility

Sentara Health; Virginia Beach (VA); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

401k/403B with Employer Match

Tuition Assistance – $5,250/year

Student Debt Pay Down – $10,000

Job summary

Sentara Independence in Virginia Beach seeks a Referral Specialist for the CAC Department. This remote role requires travel on-site to Sentara Independence or Hampton locations during outages or connectivity issues.

Responsibilities include scheduling patients, confirming insurance eligibility via real-time tools, and preregistration while ensuring data accuracy. Minimum 1 year of customer service experience is required; Epic and Medical Terminology are preferred.

Qualifications

• High School Diploma (required).
• 1 year of customer service experience (required).
• Medical Terminology (preferred).
• Epic experience (preferred).

Responsibilities

• Schedule patients and pre-register as needed.
• Verify insurance eligibility and validate data accuracy.

Skills

Customer service

Scheduling

Data entry / data accuracy

Problem solving

Education

High School Diploma

Tools

Epic

Job description

Sentara Independence in Virginia Beach seeks a Referral Specialist for the CAC Department. This remote role requires travel on-site to Sentara Independence or Hampton locations during outages or connectivity issues.

Responsibilities include scheduling patients, confirming insurance eligibility via real-time tools, and preregistration while ensuring data accuracy. Minimum 1 year of customer service experience is required; Epic and Medical Terminology are preferred.