Remote-Ready Security Service Technician (CCTV/Alarms)

Johnson Controls; Memphis (TN); On-site; USD 28,929 - 41,328; Full time

Job summary

Johnson Controls in Memphis, TN is seeking a Commercial Service Technician to diagnose and service commercial security, fire alarm, CCTV, and Card Access systems. You will inspect, repair, or replace equipment and coordinate inspections with authorities while working independently from a remote location.

The role emphasizes customer guidance, timely problem resolution, and upselling where appropriate. A valid driver's license, 3+ years' experience with Tyco Integrated Security or similar, and an

Qualifications

• 3+ years of experience installing and servicing security systems.
• Experience with Card Access, CCTV/IP cameras.
• Excellent communication and customer service skills.
• Electrical/electronic background preferred.
• Valid driver’s license required.
• High School Diploma or equivalent required.

Responsibilities

• Troubleshoot and service commercial security systems (burglar alarms, fire alarms, CCTV, Card Access).
• Repair or replace faulty equipment and perform inspections.
• Coordinate inspections/installs with police, fire, or other authorities.
• Provide solutions and upsell where appropriate and deliver timely quotes.

Skills

3+ years experience

Card Access/CCTV/IP cameras

Excellent communication

Electrical/Electronic background

Valid driver’s license

High School Diploma

Education

High School Diploma or equivalent

Job description

Johnson Controls in Memphis, TN is seeking a Commercial Service Technician to diagnose and service commercial security, fire alarm, CCTV, and Card Access systems. You will inspect, repair, or replace equipment and coordinate inspections with authorities while working independently from a remote location.

The role emphasizes customer guidance, timely problem resolution, and upselling where appropriate. A valid driver's license, 3+ years' experience with Tyco Integrated Security or similar, and an