Remote Quoting Specialist — Freight Pricing Pro

ARS Logistics; United States; Remote; USD 10,000 - 13,000; Full time

Benefits offered by this job

Incentives

Job summary

ARS Logistics (Authorized Agent of Trinity Logistics) is a family owned and operated Third Party Logistics company with 20+ years of history. We are hiring a Quoting Specialist to turn incoming requests into fast, accurate quotes, follow up until they are won or lost, and take care of the customers who ship with us.

This is a customer-facing role on our customer service team. Most of your day is building truckload, partial and LTL quotes from market rate data, our quote history and carrier

Qualifications

• 1+ year (2+ preferred) in quoting, pricing support or customer service at a U.S. freight brokerage / 3PL.
• Hands-on experience pricing truckload freight with DAT RateView or a similar tool — linehaul, fuel, all-in rates and accessorials.
• Working LTL knowledge: freight class, density, and accessorials such as liftgate, residential and limited access.
• Clean margin math — margin on the sell rate vs. markup on cost.
• Excellent written English (most customer contact is by email) and clear, friendly phone skills.
• Fast and accurate under volume, with good judgment on what to answer first.
• Comfortable in Excel (lookups, basic formulas) and Outlook; quick to learn a TMS, CRM and shared inbox.

Responsibilities

• Respond to customer quote requests from our shared customer inbox and phone lines with a fast, reliable turnaround.
• Build truckload, partial / volume and LTL quotes using DAT and other market rate tools, our historical lane data, carrier team input and company margin guidelines.
• Log every quote in our quote tracker and CRM — cost basis, sell rate, margin and outcome — and follow up on open quotes to win them.
• Convert won quotes into booked orders and hand them to operations with complete shipment details (pickup and delivery windows, references, accessorials, special instructions).
• Provide customer service on active shipments: status updates, appointment scheduling, PODs and documents, and early notice when something is going to be late.
• Escalate service problems and pricing exceptions to the right person quickly, and close the loop with the customer.
• Support account managers and sales reps on quote-heavy accounts and customer bids (RFQs) when needed.
• Spot repeat lanes and customer patterns and share them with sales and the carrier team.

Skills

Quoting experience

DAT RateView

LTL knowledge

Margin math

English communication

Excel

Outlook

CRM tools

Tools

TMS

CRM

Shared inbox tools

Job description

ARS Logistics (Authorized Agent of Trinity Logistics) is a family owned and operated Third Party Logistics company with 20+ years of history. We are hiring a Quoting Specialist to turn incoming requests into fast, accurate quotes, follow up until they are won or lost, and take care of the customers who ship with us.

This is a customer-facing role on our customer service team. Most of your day is building truckload, partial and LTL quotes from market rate data, our quote history and carrier