Remote Quality Improvement Director: Lead Equity & Care

Kitsap-Mental-Health-Services; Bremerton (WA); On-site; USD 108,000 - 138,000; Full time

Benefits offered by this job

Comprehensive Coverage: Health, Dental

Vision coverage

Generous PTO: Up to 19 days + 2 mental

10 holidays (pro-rated for part-time)

Fully Paid YMCA Membership for you and

eligible family members

Company-Paid Life & Disability

Student Loan Assistance & Professional

Development

403(b) Retirement Plan with Company

Contributions

Employee Assistance Program (EAP)

Pet Insurance

Free Wellness App (2MorrowHealth)

Collaborative, Supportive Team

Job summary

Kitsap Mental Health Services (KMHS) is seeking a Quality Improvement Director to lead quality initiatives across the organization. This position helps ensure services meet regulatory standards while supporting better outcomes for clients and the communities we serve.

The role partners with leaders throughout KMHS to strengthen performance, advance health equity, and foster a culture of continuous improvement.

Qualifications

• Bachelor's degree in nursing, social work, psychology, behavioral health or related field is required.
• Specialist— minimum 7 years of job-related experience.
• Master's degree preferred; CPHP/PM training beneficial.

Responsibilities

• Provide leadership and oversight for the agency's Quality Improvement Program in accordance with regulatory, accreditation, and certification requirements.
• Evaluate current methods of care delivery and collaborate with clinical and operational leaders to improve recovery-oriented, client-centered services.
• Use data, surveys, audits, and evaluation findings to identify opportunities for improvement across the organization.
• Partner with clinical leadership to develop outcome measures, reporting processes, and monitoring systems.
• Lead organizational readiness activities related to CARF, CCBHC, WAC, and other regulatory requirements.
• Guide quality improvement initiatives that align with agency policies, strategic priorities, and quality standards.
• Collaborate with organizational leaders to advance quality improvement, population health, and health equity strategies.
• Utilize Plan-Do-Study-Act (PDSA) cycles and other quality improvement methodologies to improve workflows and processes.
• Promote evidence-based, data-informed, and recovery-oriented practices throughout the organization.

Skills

Excellent communication

Leadership

Systems thinking

Data analysis

HIPAA knowledge

Discretion and confidentiality

Education

Bachelor's degree (nursing, social work, psychology, behavioral health or related field)

Master's degree in nursing/social work/psychology/behavioral health or related field

CPHQ certification (preferred)

Tools

EMR system

Microsoft Office

Job description

Kitsap Mental Health Services (KMHS) is seeking a Quality Improvement Director to lead quality initiatives across the organization. This position helps ensure services meet regulatory standards while supporting better outcomes for clients and the communities we serve.

The role partners with leaders throughout KMHS to strengthen performance, advance health equity, and foster a culture of continuous improvement.