Remote Quality Assurance Specialist (TL9000/CoPQ Focus)

OmniOn Power Inc.; Plano (TX); Remote; USD 65,000 - 95,000; Full time

Job summary

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packaging, ensuring accuracy and adherence to TL 9000 and ISO 9001 standards.

This remote role focuses on cost of quality, corrective actions, and surveillance audits across service categories. The candidate will maintain CoPQ metrics, prepare audit summaries, and collaborate with Engineering, Quality, Program Management, and Operations to drive improvements and protect customer satisfaction while

Qualifications

• Completion of high school diploma or GED.
• 5 years of experience in telecom or related QA roles, including auditing engineering documentation.
• Working knowledge of quality management systems (TL9000/ISO 9001).
• Ability to interpret customer requirements, standards, and contractual deliverables.
• Proficiency with Excel and SharePoint for data analysis and tracker maintenance.
• Strong written and verbal communication with attention to detail.

Responsibilities

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Identify gaps, errors, and nonconformities; initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; provide inputs and summaries to stakeholders as required.
• Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Prepare audit summaries, trend analyses, and dashboards; communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Skills

Quality auditing

Documentation practices

Attention to detail

Communication skills

Cross-functional collaboration

Tools

Excel

SharePoint

Job description

OmniOn Power Inc. is seeking a Quality Assurance Specialist to audit engineering specifications and packaging, ensuring accuracy and adherence to TL 9000 and ISO 9001 standards.

This remote role focuses on cost of quality, corrective actions, and surveillance audits across service categories. The candidate will maintain CoPQ metrics, prepare audit summaries, and collaborate with Engineering, Quality, Program Management, and Operations to drive improvements and protect customer satisfaction while