Remote Quality Assurance Specialist (Telecom/Power)

OmniOn Power Inc.; South Dakota Park (SD); À distance; USD 70 000 - 95 000; Plein temps

Résumé du poste

OmniOn Power is seeking a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and customer alignment. The role emphasizes cost of quality tracking, procedures validation, and ongoing quality improvements in a fully remote setting.

Reporting to the Services Quality Leader, you will support TL 9000 metrics, conduct audits, and drive corrective actions with Engineering, Quality, and Operations to reduce defects and protect customer satisfaction.

Qualifications

• High school diploma or GED completed.
• About 5 years telecom industry experience.
• Ability to interpret customer requirements and standards.
• Proficient with Excel and SharePoint for tracker maintenance and Cost of Quality calculations.
• Experience with ERP/MRP, PLM/PDM, or document control systems.

Responsabilités

• Audit engineering specifications for accuracy, completeness, and adherence to customer standards; document findings and drive timely correction/closure.
• Audit engineering packages (drawings, BOMs, build documentation, ECNs/changes, deviations, and supporting records) to verify compliance with customer requirements and internal procedures.
• Audit Methods of Procedure and End of Job packages to ensure safe installation practices, compliance with customer and regulatory requirements, and quality of work performed
• Ensure version control and configuration alignment between customer requirements, released engineering documentation, and service deliverables.
• Tracking of cost of poor-quality (CoPQ) metrics and communicating to quotations, engineering and execution team supporting in corrective action implementation to drive reduction in cost of quality and customer satisfaction.
• Initiate corrective actions and partner with Engineering, Quality, Program Management, and Operations to implement fixes and prevent recurrence.
• Support TL 9000 metric collection, validation, and reporting for applicable service categories; Support internal surveillance audits by preparing audit checklists, gathering objective evidence, conducting process interviews, recording results, and tracking corrective actions to closure.
• Communicate recurring issues and recommend process improvements.
• Maintain audit records, trackers, and evidence in accordance with document retention, confidentiality, and customer-specific requirements.

Connaissances

Excel & SharePoint

Written & verbal communication

ERP/MRP/PLM experience

CoPQ knowledge

Audit experience

Telecom industry experience

Formation

High school diploma or GED

Outils

ERP/MRP

PLM/PDM

Document control systems

Description du poste

OmniOn Power is seeking a Quality Assurance Specialist to audit engineering specifications and packages, ensuring accuracy and customer alignment. The role emphasizes cost of quality tracking, procedures validation, and ongoing quality improvements in a fully remote setting.

Reporting to the Services Quality Leader, you will support TL 9000 metrics, conduct audits, and drive corrective actions with Engineering, Quality, and Operations to reduce defects and protect customer satisfaction.