Remote QA & Training Manager: Quality & Compliance

Inizio Medical; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Inizio Engage seeks a Manager, Project Training & Quality to lead client-specific QA and training initiatives, ensuring performance, compliance, and audit readiness. You will partner with operational leaders and clients to identify needs and develop strategies.

Responsibilities include designing materials, delivering trainings, monitoring QA metrics, and driving continuous improvement across programs and SOPs.

Qualifications

• Two years of experience in Training, Learning & Development, Quality Assurance, or Quality Management.
• Ability to read and understand data and file layouts.
• Proficiency in Microsoft Office applications and cross-functional collaboration.
• Knowledge of U.S. healthcare systems, regulations, and compliance preferred.

Responsibilities

• Develop and enhance client training programs to improve service quality and compliance.
• Define and document training plans, schedules, and requirements; create materials for classroom or self-paced use.
• Provide ongoing and refresher training for project teams.
• Analyze QA metrics and trends; recommend quality improvements and documentation updates.
• Lead quality review sessions and coordinate with Client Account Management and project teams.
• Coach and develop staff; manage training records and ensure audit readiness.

Skills

Quality Assurance

Training & Development

Leadership

Coaching

Communication

English Proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Teams

Job description

Inizio Engage seeks a Manager, Project Training & Quality to lead client-specific QA and training initiatives, ensuring performance, compliance, and audit readiness. You will partner with operational leaders and clients to identify needs and develop strategies.

Responsibilities include designing materials, delivering trainings, monitoring QA metrics, and driving continuous improvement across programs and SOPs.