Remote QA Process Lead - Quality & Compliance Champion

Peraton; Reston (VA); Hybrid; USD 66,000 - 106,000; Full time

Job summary

Peraton in the United States seeks a dedicated Quality Assurance Process Lead to oversee DHS quality assurance processes and serve as the DHS QA Officer, driving compliance, quality, efficiency, and timeliness. Reston, VA is the preferred location, with telework possible.

You will plan, develop, and implement QA programs, lead QA operations, conduct audits, and drive continuous improvement across cross‑functional teams.

Qualifications

• 6 years PERSEC (Personnel Security) and/or BI experience with BS/BA.
• US Citizenship.
• Favorable Tier 5 investigation clearance or its equivalent.
• Strong background in Project and Process Management, with a track record of leading successful initiatives.
• Proficiency in utilizing performance metrics as key drivers for operational performance and trend analysis.
• In-depth understanding of the DHS Quality Contact Program and related standards.
• Experience administering a department-wide Quality Control Program for continuous improvement.

Responsibilities

• Plan, develop, and implement a department's Quality Assurance (QA) programs, policies, and procedures to ensure compliance with company and regulatory standards.
• Lead and oversee quality assurance operations, including evaluating processes, identifying gaps, and recommending improvements to achieve operational excellence.
• Administer and monitor the Quality Control Program, ensuring adherence to established protocols, documented processes, and regulatory compliance.
• Conduct internal audits and inspections to identify inefficiencies and non-conformance issues, and recommend corrective and preventive actions.
• Partner with cross-functional teams, including operations, IT, and compliance, to foster a culture of quality and partnership of initiatives.
• Implement tools and methodologies for performance measurement, leveraging metrics to monitor quality standards, identify trends, and drive organizational improvements.
• Manage all aspects of quality-related training and development for team members, ensuring employees are up to date on policies and standards.
• Stay abreast of industry best practices, competitive landscapes, and emerging technologies to continuously improve product and service delivery.

Skills

Leadership

Process Management

Quality Assurance

Performance Metrics

Regulatory Compliance

Background Investigations

Education

BS/BA

Job description

Peraton in the United States seeks a dedicated Quality Assurance Process Lead to oversee DHS quality assurance processes and serve as the DHS QA Officer, driving compliance, quality, efficiency, and timeliness. Reston, VA is the preferred location, with telework possible.

You will plan, develop, and implement QA programs, lead QA operations, conduct audits, and drive continuous improvement across cross‑functional teams.