Remote QA Estimator & Reviewer – Property Claims

The James Allen Companies, Inc; Missouri; Remote; USD 65,000 - 90,000; Full time

Job summary

The James Allen Companies, Inc is seeking a QA Reviewer Specialist to conduct detailed technical reviews of property insurance estimates for flooring, water mitigation, roofing, and construction repairs. You will ensure accuracy, consistency, and compliance across contractor-submitted estimates in a high-volume environment.

Responsibilities include validating scope, pricing, and diagrams, providing corrective feedback, and guiding contractors on estimating practices.

Qualifications

• High school diploma or equivalent required.
• 3 to 5 years of experience in property insurance claims estimating.
• Active Insurance Adjuster License required.
• Advanced proficiency with Xactimate or similar property estimating software.
• Experience with Symbility or comparable estimating platforms may also be considered.
• Strong understanding of property insurance claims, flooring systems, water mitigation, roofing, and construction.

Responsibilities

• Review, analyze, and revise estimates for medium to large property loss claims using estimating software such as Xactimate or similar platforms.
• Validate scope, pricing, labor, materials, diagrams, floor plans, and overall estimate accuracy.
• Provide clear technical review notes, corrections, and recommendations.
• Manage an assigned queue of estimates to ensure reviews are completed within established service level agreements, productivity goals, and turnaround expectations.
• Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies and resolve estimate issues.
• Provide guidance to contractors and vendors regarding estimating practices, software usage, and required corrections.
• Help improve estimate quality and reduce rework.
• Meet or exceed established standards for accuracy, productivity, turnaround time, and quality.
• Provide responsive, detail-oriented service with a strong sense of urgency, follow-through, and professionalism.

Skills

Claims estimating experience

Analytical skills

Attention to detail

Communication skills

Education

High school diploma

Tools

Xactimate

Symbility

Job description

The James Allen Companies, Inc is seeking a QA Reviewer Specialist to conduct detailed technical reviews of property insurance estimates for flooring, water mitigation, roofing, and construction repairs. You will ensure accuracy, consistency, and compliance across contractor-submitted estimates in a high-volume environment.

Responsibilities include validating scope, pricing, and diagrams, providing corrective feedback, and guiding contractors on estimating practices.