QA Reviewer Specialist

Beacon Hill; Earth City (MO); On-site; USD 39,000 - 41,000; Full time

Job summary

Beacon Hill seeks a QA Reviewer Specialist to conduct detailed technical reviews of property insurance estimates involving flooring, water mitigation, roofing, and general construction repairs. You will ensure accuracy, compliance, and consistency across contractor submissions.

In a high-volume environment, you will evaluate scope, pricing, and line-item detail using advanced estimating software, providing actionable feedback to support claim resolution and customer satisfaction.

Qualifications

• Responsible for detailed technical reviews of estimates for property loss claims.
• Requires evaluating scope, pricing, and line-item details using estimating software.

Responsibilities

• Review, analyze, and revise estimates for medium to large property loss claims using estimating software (e.g., Xactimate or similar). Validate scope, pricing, labor, materials, and accuracy of diagrams and floor plans. Provide clear, technical review notes and corrections.
• Manage assigned queue of estimates to ensure timely reviews in alignment with SLAs, productivity targets, and cycle time expectations.
• Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies and resolve estimate issues.
• Provide guidance to contractors and vendors on proper estimating practices, software usage, and correction requirements to improve estimate quality and reduce rework.

Skills

Attention to detail

Estimating software

Vendor/contractor communication

Quality assurance

Tools

Xactimate

Job description

Salary: USD28 - USD30 per hour

SUMMARY:

The QA Reviewer Specialist is responsible for conducting detailed technical reviews of property insurance estimates related to flooring, water mitigation, roofing, and general construction repairs. This role ensures accuracy, compliance, and consistency across estimates submitted by contractors and vendors.

Working in a high-volume, quality-focused environment, the QA Reviewer Specialist evaluates scope, pricing, and line-item detail using advanced estimating software, providing actionable feedback and corrections to support claim resolution and customer satisfaction.

RESPONSIBILITIES:

• Review, analyze, and revise estimates for medium to large property loss claims using estimating software (e.g., Xactimate or similar). Validate scope, pricing, labor, materials, and accuracy of diagrams and floor plans. Provide clear, technical review notes and corrections. 75% of Time
• Manage assigned queue of estimates to ensure timely reviews in alignment with service level agreements (SLAs), productivity targets, and cycle time expectations. 10% of Time
• Communicate with contractors, flooring providers, mitigation vendors, and insurance representatives to clarify scope discrepancies, resolve estimate issues, and ensure alignment on claim requirements. 10% of Time
• Provide guidance to contractors and vendors on proper estimating practices, software usage, and correction requirements to improve estimate quality and reduce rework. 5% of Time