Remote QA Auditor — Data Quality & Compliance

Sedgwick; Dallas (TX); Remote; USD 55,000 - 85,000; Full time

Job summary

Sedgwick is seeking a Quality Audit professional to assess data quality and performance of investigative service partners and internal resources. You will perform audits of case files to ensure accuracy and compliance with service levels.

The role emphasizes collaboration with stakeholders to map data in the CRM, compile audit results, and support ongoing improvements. A Bachelor's degree and four years' investigative experience are preferred.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Four (4) years of investigative experience or equivalent combination of education and experience required.
• Strong oral and written communication, analytical skills, and organizational abilities.

Responsibilities

• Assess performance of internal, client or vendor case files for accuracy and compliance.
• Identify trends to improve service efficiency and quality.
• Collaborate with stakeholders to ensure data elements are captured in the CRM.
• Compile audit results and submit to manager for review.
• Provide audit outputs for quarterly stewardship reports.
• Monitor action items and project plans with relevant stakeholders.
• Update vendor resources to mapping program.

Skills

Communication skills

PC literacy

Analytical skills

Organizational skills

Independent work

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Sedgwick is seeking a Quality Audit professional to assess data quality and performance of investigative service partners and internal resources. You will perform audits of case files to ensure accuracy and compliance with service levels.

The role emphasizes collaboration with stakeholders to map data in the CRM, compile audit results, and support ongoing improvements. A Bachelor's degree and four years' investigative experience are preferred.