Remote Public Health Onboarding & TA Lead

Lantana Consulting Group; United States; Remote; USD 105,000 - 125,000; Full time

Job summary

Lantana Consulting Group, Inc. provides services and software for standards-based health-information exchange. We hire exceptional talent nationwide and offer flexible remote work arrangements.

We seek a senior public-health professional to lead onboarding coaches, align work with program priorities, and scale the onboarding model while engaging clients and stakeholders and improving onboarding processes.

Qualifications

• Bachelor’s degree and at least nine years of experience in public health, epidemiology, healthcare quality, healthcare data reporting, or a related field.
• Experience managing work from cross-functional teams without direct supervisory responsibility.
• Experience leading complex initiatives regarding public health, healthcare, or health IT implementation or technical assistance.
• Experience working directly with healthcare organizations, public-health agencies, jurisdictions, laboratories, reporting organizations, or similar external stakeholders.

Responsibilities

• Provide strategic and operational leadership for public-health technical assistance and onboarding activities.
• Direct the day-to-day work of onboarding coaches who support healthcare facilities; establish clear expectations for facility engagement, onboarding activities, documentation, issue management, follow-up, and escalation.
• Onboard new coaches and coach them through complex facility situations.
• Align facility-level work with program priorities.
• Track onboarding status across facilities; identify recurring issues and systemic barriers across facilities; recommend program-level improvements.
• Assess onboarding issues and engage technical, clinical, epidemiology, informatics, policy, security/privacy, or other subject-matter experts to resolve.
• Maintain sufficient understanding of public-health surveillance, healthcare-data reporting, interoperability, and FHIR-based exchange to guide the team and resolve technical problems.
• Facilitate discussions with healthcare facilities, NHSN teams, electronic health record (EHR) developers/vendors, jurisdictions, health information exchanges, and other implementation partners.
• Synthesize facility-level experience into program-level insights and recommendations.
• Develop and oversee presentations, status reports, decision materials, and other communications for client and program leadership.
• Capture lessons learned from waves of implementation and incorporate them into future onboarding approaches, tools, and guidance

Skills

Public health leadership

Stakeholder communication

Project management

Client engagement

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

Lantana Consulting Group, Inc. provides services and software for standards-based health-information exchange. We hire exceptional talent nationwide and offer flexible remote work arrangements.

We seek a senior public-health professional to lead onboarding coaches, align work with program priorities, and scale the onboarding model while engaging clients and stakeholders and improving onboarding processes.