Remote Provider Success & Growth Manager

Strive Pharmacy; Gilbert (AZ); Hybrid; AUD 91,000 - 119,000; Full time

Benefits offered by this job

Employer-paid healthcare coverage

Free Strive compounded medications for

Paid time off

Sick time

FSA and HSA options

Parental leave

401(k) with employer matching

Life insurance

Vision and dental insurance

Veterinary insurance

Job summary

Strive Pharmacy, a personalized compounding pharmacy, is expanding and seeking a Customer Success Manager to oversee a Book of Business with clinics and health systems. You will drive retention, advocacy, and growth while collaborating with Sales to expand partnerships.

The role is remote-based, requiring travel up to 10%, and uses HubSpot CRM to document interactions and success plans. Competitive salary and comprehensive benefits are provided.

Qualifications

• 1-2 years of Sales, Client Services, Account Management, or related experience
• Strong communication and relationship-building skills
• Ability to manage multiple priorities and accounts simultaneously
• Experience with CRM and project management platforms including Google Workspace
• Ability to travel up to 10% for team and org events

Responsibilities

• Manage a Book of assigned clinics and / or health systems
• Develop and maintain strong relationships with key clinic contacts
• Conduct regular strategy meetings and/ or business reviews
• Serve as a primary contact for provider inquiries and escalations

Skills

Relationship building

Sales experience

CRM familiarity

Google Workspace

Travel readiness

Tools

CRM

Google Workspace

Job description

Strive Pharmacy, a personalized compounding pharmacy, is expanding and seeking a Customer Success Manager to oversee a Book of Business with clinics and health systems. You will drive retention, advocacy, and growth while collaborating with Sales to expand partnerships.

The role is remote-based, requiring travel up to 10%, and uses HubSpot CRM to document interactions and success plans. Competitive salary and comprehensive benefits are provided.