Remote Provider Services Specialist

Martin’s Point Health Care; United States; Remote; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Volunteer time off

Pie day

Job summary

Martin’s Point Health Care invites applications for a fully remote Provider Service Representative I. The role handles telephone inquiries about benefits, eligibility, plan coverage, enrollment status, claims adjudication, and payments for Martin’s Point USFHP and Medicare programs.

Start date is November 9, 2026. The position emphasizes building trust with providers, accurate documentation, and timely follow-up while delivering world-class service to internal and external customers.

Qualifications

• High school diploma or equivalent.
• 3 years of customer service experience.
• Position requires Trustworthiness as per U.S. government standards.

Responsibilities

• Responds to telephone inquiries from providers and related entities with accurate information.
• Educates on policies, procedures, and self-service options where possible.
• Responds promptly within the timeframes set for provider inquiries.

Skills

Customer service

Attention to detail

Strong computer skills

Excellent communication

Multi-tasking

Active listening

Education

High school diploma or equivalent

Job description

Martin’s Point Health Care invites applications for a fully remote Provider Service Representative I. The role handles telephone inquiries about benefits, eligibility, plan coverage, enrollment status, claims adjudication, and payments for Martin’s Point USFHP and Medicare programs.

Start date is November 9, 2026. The position emphasizes building trust with providers, accurate documentation, and timely follow-up while delivering world-class service to internal and external customers.