Remote Property Field Claims Specialist

State Farm; Flagstaff (AZ); Hybrid; USD 59,059 - 90,000; Full time

Benefits offered by this job

Annual raise

Bonus

Tuition assistance

Flexible time off

Parental leave

401(k) with company contributions

Matching gifts program

Good Neighbor Grant Program

Employee Assistance Fund

Job summary

State Farm in Flagstaff, AZ is seeking a Property Field Inspection Claim Specialist to handle residential and commercial property claims, inspect on-site damages, and estimate repairs.

You will meet insureds, explain coverage, gather evidence, prepare reports, and negotiate settlements within policy limits while delivering Remarkable service. This remote-field role may require travel and flexible hours.

Qualifications

• Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
• Strong knowledge of property insurance policies, coverage and claim handling practices.
• Knowledge of both residential and commercial building construction.
• Familiarity with local regulations and compliance requirements in your assigned territory.
• Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
• Proven ability to assess damages, estimate repair costs, and negotiate settlements.
• Detail-oriented with strong organizational and analytical skills.
• Proficient in using claims management software and other relevant tools.

Responsibilities

• Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
• Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
• May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions.
• Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
• Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
• Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
• Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
• Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.

Skills

Field inspection experience

Customer-focused communication

Negotiation and settlement

Attention to detail

Safety awareness

Education

Bachelor's degree or equivalent

Tools

Xactimate

XactContents

Job description

State Farm in Flagstaff, AZ is seeking a Property Field Inspection Claim Specialist to handle residential and commercial property claims, inspect on-site damages, and estimate repairs.

You will meet insureds, explain coverage, gather evidence, prepare reports, and negotiate settlements within policy limits while delivering Remarkable service. This remote-field role may require travel and flexible hours.