Remote Property Claims Field Specialist

State Farm; Alcoa (TN); Remote; USD 63,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing programs

Tuition assistance programs

401(k) with company contributions

Job summary

State Farm is seeking a Property Field Inspection Claim Specialist for a remote-field role servicing Knoxville area. You will handle accident and weather-related homeowner and commercial property claims, acting as the first contact to explain coverage, estimate damages, and guide insureds through the claims process with remarkable service.

The role requires on-site inspections, strong communication, and the ability to travel within the territory.

Qualifications

• Ability to investigate problems, evaluate information, and make well-supported decisions.
• Ability to interpret detailed policies, guidelines, or technical information and apply them accurately.
• Ability to quickly learn unfamiliar concepts, processes, and terminology and apply that knowledge.
• Ability to effectively interact with policyholders, agents, and stakeholders to move claims forward.
• Detail-oriented with strong organizational and analytical skills.

Responsibilities

• Conduct on-site inspections and assessments of property damages for residential and commercial claims.
• Collaborate with policyholders, insurance agents, and others to gather info and resolve claims.
• Provide exceptional customer service throughout the claims process.
• Gather evidence, document findings, and prepare detailed reports.
• Investigate and adjust property claims with exposures up to $500,000.
• Evaluate coverage and policy terms for claim validity and compliance.
• Negotiate and settle claims within authorized limits.

Skills

Problem solving

Communication

Analytical skills

Customer service

Mobile/desktop tools

Driver's license

Education

Bachelor's Degree in related field

Tools

Xactimate

XactContents

Job description

State Farm is seeking a Property Field Inspection Claim Specialist for a remote-field role servicing Knoxville area. You will handle accident and weather-related homeowner and commercial property claims, acting as the first contact to explain coverage, estimate damages, and guide insureds through the claims process with remarkable service.

The role requires on-site inspections, strong communication, and the ability to travel within the territory.