Remote Project Operations Specialist

LMI Government Consulting; United States; Remote; USD 120,000 - 140,000; Full time

Job summary

LMI Government Consulting is seeking a Project Operations Specialist to support the USPS team, overseeing cross-functional communications and requirements development. You will manage stakeholder engagement, provide project management expertise, and coordinate MTAC activities to deliver strategic operational solutions.

The role requires strong communication, analytical, and strategic thinking skills, with experience in agile environments and the ability to work autonomously in a virtual setting.

Qualifications

• Bachelor's degree with 8-10 years of experience in one (or multiple) practices: technical project management; project scheduling; business process improvement; business consulting; continuous improvement
• Consultancy experience with large, complex projects
• Must demonstrate soft skills such as: relationship building; influencing others; emotional intelligence; and exemplary communication skills (written and verbal)
• Strong analytical and problem-solving skills
• Advanced skills and experience with Microsoft products: Power Apps, Power BI, Word, Excel, Outlook, PowerPoint, Project, and Visio
• Successful performance operating within an autonomous and collaborative virtual environment
• Ability to thrive in multiple ambiguous environments; take initiative to exceed client expectations
• Ability to navigate complex organizations
• Significant understanding of project management fundamentals and ability to work within project constraints
• Excellent analytical, problem solving, and presentation skills
• Excellent customer relationship management skills

Responsibilities

• Supporting the Manager of Product Prep and Payment with schedule creation, requirements gathering, and stakeholder management
• Supporting the development, review, and prioritization of Business Needs Statements (BNS) for new feature development and implementation by IT
• Liaising between Product Prep and Payment teams and IT to support clear, timely communication and resolution of outstanding action items
• Supporting communication and coordination between Business and Customers, including industry outreach and stakeholder updates
• Developing impactful visualizations and presentations to communicate key insights to technical and non-technical stakeholders
• Aggregating data and distilling it into concise reporting materials that support decision-making efforts for Product Prep and Payment projects
• Leveraging Agile best practices to manage requirements identification, development, and review in collaboration with business and IT stakeholders
• Analyzing current business processes related to Product Prep and Payment to identify opportunities for process improvements and automation

Skills

Relationship building

Influencing others

Emotional intelligence

Communication skills

Analytical thinking

Problem solving

Ambiguity tolerance

Cross-functional collaboration

Education

Bachelor's degree with 8-10 years experience

Tools

Power Apps

Power BI

Word

Excel

Outlook

PowerPoint

Project

Visio

ServiceNow

Salesforce

MS Power Suite

Job description

LMI Government Consulting is seeking a Project Operations Specialist to support the USPS team, overseeing cross-functional communications and requirements development. You will manage stakeholder engagement, provide project management expertise, and coordinate MTAC activities to deliver strategic operational solutions.

The role requires strong communication, analytical, and strategic thinking skills, with experience in agile environments and the ability to work autonomously in a virtual setting.