Remote Project Manager, Customer Experience Operations

Socket.dev; Town of Texas (WI); On-site; USD 93,000 - 133,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Comprehensive health benefits

Educational assistance

Leadership and technical development 


Job summary

Gainwell Technologies in the United States is seeking a Project Manager for Customer Experience Operations to drive delivery of healthcare technology projects that improve member outcomes.

You will lead PM teams, manage budgets, align with client and stakeholder goals, and mentor staff while contributing to proposals and business development. This remote-based role offers travel up to 10% and focuses on flexibility, learning, and career growth.

Qualifications

• 5+ years managing complex projects or programs.
• 3+ years Medicaid or Medicare experience preferred.
• Experience with Catalyst or PMP.
• Strong budget development and oversight skills.
• Ability to lead and mentor junior staff.

Responsibilities

• Lead large project management teams and staff planning.
• Develop schedules, budgets, and program definitions.
• Communicate status to clients and leadership; propose changes.
• Mitigate risks and oversee project milestones.
• Support proposals and business development activities.

Skills

Project management

Budget management

Leadership

Executive communication

Stakeholder management

Tools

Catalyst

Microsoft Project

Job description

Gainwell Technologies in the United States is seeking a Project Manager for Customer Experience Operations to drive delivery of healthcare technology projects that improve member outcomes.

You will lead PM teams, manage budgets, align with client and stakeholder goals, and mentor staff while contributing to proposals and business development. This remote-based role offers travel up to 10% and focuses on flexibility, learning, and career growth.