Remote Program Monitor & Compliance Specialist

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Remote; USD 63,000 - 86,000; Full time

Benefits offered by this job

Medical plan options

401(k) plan

Paid time off

Paid holidays

Paid family leave

Job summary

General Dynamics Information Technology, Inc. is seeking a Program Monitor to guide and assist care providers in implementing government programs. The role develops and administers compliance plans to ensure funded services meet regulations and procedures.

Responsibilities include on-site monitoring, evaluating service quality, identifying needs, reviewing documentation, and producing timely monitoring reports. Travel up to 50% is required; bilingual English/Spanish is preferred.

Qualifications

• Requires BS/BA degree in social work or related field plus 5 years of related work experience.
• Proven experience monitoring grantees that provide services to underserved populations.
• Previous quality assurance, case management, and/or clinical experience is preferred.
• Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
• Excellent communications skills, both written and verbal.
• Bilingual – English/Spanish speaking is highly preferred.

Responsibilities

• Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
• Assesses quality of services and safety of individuals at the care provider.
• Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
• Reviews equipment and property inventory.
• Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
• Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
• Reviews program documentation and program files including case files and personnel files to ensure compliance.
• Compile and submit monitoring report within fifteen business days of monitoring visit.
• Maintains a historical record of all notes/documents/records of monitoring trips.
• Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.

Skills

Deliverables Management

Design

Documentations

Program Documentation

Education

BS/BA degree in social work or related field

Job description

General Dynamics Information Technology, Inc. is seeking a Program Monitor to guide and assist care providers in implementing government programs. The role develops and administers compliance plans to ensure funded services meet regulations and procedures.

Responsibilities include on-site monitoring, evaluating service quality, identifying needs, reviewing documentation, and producing timely monitoring reports. Travel up to 50% is required; bilingual English/Spanish is preferred.