Program Monitor

General Dynamics Information Technology, Inc.; Washington (District of Columbia); Remote; USD 63,000 - 86,000; Full time

Benefits offered by this job

Medical plan options

401(k) plan

Paid time off

Paid holidays

Paid family leave

Job summary

General Dynamics Information Technology, Inc. is seeking a Program Monitor to guide and assist care providers in implementing government programs. The role develops and administers compliance plans to ensure funded services meet regulations and procedures.

Responsibilities include on-site monitoring, evaluating service quality, identifying needs, reviewing documentation, and producing timely monitoring reports. Travel up to 50% is required; bilingual English/Spanish is preferred.

Qualifications

• Requires BS/BA degree in social work or related field plus 5 years of related work experience.
• Proven experience monitoring grantees that provide services to underserved populations.
• Previous quality assurance, case management, and/or clinical experience is preferred.
• Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
• Excellent communications skills, both written and verbal.
• Bilingual – English/Spanish speaking is highly preferred.

Responsibilities

• Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
• Assesses quality of services and safety of individuals at the care provider.
• Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
• Reviews equipment and property inventory.
• Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
• Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
• Reviews program documentation and program files including case files and personnel files to ensure compliance.
• Compile and submit monitoring report within fifteen business days of monitoring visit.
• Maintains a historical record of all notes/documents/records of monitoring trips.
• Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.

Skills

Deliverables Management

Design

Documentations

Program Documentation

Education

BS/BA degree in social work or related field

Job description

Job Information

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: MBI (T2) Job Family: Functional Experts Job Qualifications: Skills: Deliverables Management, Design, Documentations, Program Documentation Certifications: None Experience: 4 + years of related experience US Citizenship Required: No

Job Description

The Program Monitor provides guidance, consultation, and technical assistance to care providers supporting the implementation and coordination of a government program providing services to individuals. The Program Monitor develops and administers plans to ensure government funded programs serving individuals comply with established regulations, policies, and procedures.

Position Duties

• Conducts on-site monitoring on the programmatic and technical aspects of assigned applications, contracts, and grants.
• Assesses quality of services and safety of individuals at the care provider.
• Identifies care providers’ technical assistance needs and determines potential compliance/logistical issues.
• Reviews equipment and property inventory.
• Conducts entrance and exit meetings with the care providers to discuss the monitoring process, including program challenges and the mechanism for feedback.
• Conducts interviews with care provider staff, individuals under the providers care, and external stakeholders to obtain information about program administration, operations, and quality of services rendered.
• Reviews program documentation and program files including case files and personnel files to ensure compliance.
• Compile and submit monitoring report within fifteen business days of monitoring visit.
• Maintains a historical record of all notes/documents/records of monitoring trips.
• Provides technical assistance, and guidance on child welfare best practices and policies and procedures to care provider staff and programs for areas of improvement observed during monitoring visits.

Qualifications

• Requires BS/BA degree in social work or related field plus 5 years of related work experience.
• Proven experience monitoring grantees that provide services to underserved populations.
• Previous quality assurance, case management, and/or clinical experience is preferred.
• Ability to conduct frequent travel, completing trips to designated sites up to 50% of the time.
• Excellent communications skills, both written and verbal.
• Bilingual – English/Spanish speaking is highly preferred.
• High attention to detail.

Additional Requirements

This position requires an existing MBI T2 Public Trust or the ability to obtain one. Position is 100% remote, however preferred candidates will reside in the state of Florida or Texas. Regular domestic travel for this role is required.

Salary

The likely salary range for this position is $63,312 - $85,658. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule and Travel

Scheduled Weekly Hours: 40 Travel Required: 25-50% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations:

Total Rewards at GDIT

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
• Paid leave and paid holidays are prorated based on the employee’s date of hire.
• The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

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