Remote Program Manager - AI-Enabled Care Operations

Chamber Cardio; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Chamber Cardio, a leader in AI-enabled cardiovascular care, is seeking a Program Manager to execute and scale care programs across Clinical, Product, and Care Delivery Operations. This remote role requires coordinating across functions, translating protocols into workflows, and driving cross-functional execution to improve patient outcomes.

Reporting to the Director of Program Operations & Infrastructure, you’ll build SOPs, design workflows, integrate AI tooling, and track performance.

Qualifications

• 4–8 years of experience in healthcare operations or program management.
• Ability to create structure in ambiguous environments.
• Strong process documentation skills; SOPs and playbooks used by teams.
• Experience with care management platforms, AI-enabled tools, or healthcare OT.
• Analytical and data-driven; use metrics to track progress.
• Clear, direct communicator keeping stakeholders informed.
• Passionate about improving outcomes for cardiology patients and providers.

Responsibilities

• Own end-to-end execution of care programs from workflow documentation to go-live tracking to post-launch iteration.
• Coordinate across Clinical, Product, Engineering, and Care Delivery Operations to keep programs on track, identifying blockers and closing gaps.
• Manage program timelines, deliverables, and status tracking for active care contracts and attributed populations.
• Serve as a consistent point of contact for cross-functional stakeholders, keeping everyone aligned on priorities and progress.
• Translate clinical protocols and product capabilities into operational workflows the Care Delivery team can execute consistently.
• Build and maintain SOPs, playbooks, and training materials that allow programs to run reliably across care team members and markets.
• Identify workflow gaps, unclear handoffs, and missing infrastructure and take ownership of closing them.
• Partner with the Associate Director, Care Management on workflow and SOP documentation and process iteration, ensuring documentation reflects how care teams actually work.
• Partner with Product and Engineering to integrate AI tools into care workflows, understanding where automation handles scale and where human intervention is needed.
• Support configuration, testing, and rollout of new tools or workflow changes.
• Track operational performance and surface opportunities to reduce manual burden through process improvements or tooling changes.

Skills

Healthcare operations

Program management

Population health

Value-based care

Care management

AI tooling

Communication

Documentation

Tools

Care management platforms

AI tooling

Operational technology

Job description

Chamber Cardio, a leader in AI-enabled cardiovascular care, is seeking a Program Manager to execute and scale care programs across Clinical, Product, and Care Delivery Operations. This remote role requires coordinating across functions, translating protocols into workflows, and driving cross-functional execution to improve patient outcomes.

Reporting to the Director of Program Operations & Infrastructure, you’ll build SOPs, design workflows, integrate AI tooling, and track performance.