Remote Program Director - Civic Tech & Government Delivery

Code for America; United States; Remote; USD 122,000 - 149,000; Full time

Benefits offered by this job

Remote work across the US

Comprehensive benefits package

Professional development support

Flexible and supportive environment

Job summary

Code for America is seeking a Program Director to own delivery and strategic direction across a portfolio of high-impact programs. You will manage a team of Associate Program Directors and staff, setting conditions for excellent execution while maintaining external relationships and policy fluency required by government work.

You will oversee four to six projects, engaging with federal, state, county, and community partners, and travel up to 25% as needed.

Qualifications

• 8+ years of experience in program development, policy, or government service delivery, with demonstrated progression of responsibility.
• Familiarity with agile or iterative program delivery approaches, and experience collaborating with product and engineering teams.
• 3+ years of experience managing teams, including direct management of at least one people manager.
• Proven track record of owning complex, multi-stakeholder program delivery — from strategy through execution — in a government, civic tech, or social sector context.
• Deep familiarity with at least one program area: Safety Net benefits access, Tax programs, or Criminal Justice; ability to credibly represent Code for America’s approach with government partners in that area.
• Demonstrated ability to build and sustain trusted relationships with federal and state agency leadership, county partners, and community-based organizations across political and institutional differences.
• Strong understanding of government service delivery structures, including the social safety net, and the policy landscape shaping program implementation.
• Excellent written and verbal communication skills, including the ability to present complex program and policy information clearly & concisely to government partners, funders, and internal leadership.
• Ability to manage multiple programs simultaneously, maintaining clarity and accountability across a portfolio with competing priorities.
• Willingness to travel 15-25% of the time to partner sites, government offices, and program locations.
• Curiosity about emerging AI tools and a commitment to using them responsibly and effectively
• A deep commitment to Code for America’s mission of making government services work well for the people who need them most

Responsibilities

• Own partnership escalation and strategic direction across a portfolio of approximately four to six projects, ensuring each project meets commitments to government partners, funders, and clients.
• Collaborate with Partnerships to ensure scoping and smooth handoffs with clear kickoff processes and defined responsibilities.
• Ensure programs staff apply delivery management practices with clear timelines, goals, roles, and cadence using standard tools and processes.
• Align portfolio direction with organizational strategy to advance mission priorities and client outcomes.
• Work with programs staff to ensure realistic plans for success aligned with goals, partner expectations, and philanthropic commitments.
• Anticipate risks, staffing needs, and resource constraints; escalate when implications extend beyond your purview.
• Support APDs in driving clear, frequent communication with internal and external stakeholders.
• Partner with leadership to ensure staffing across delivery disciplines and contribute to headcount recommendations.
• Ensure APDs surface staffing needs early and flag tradeoffs or reprioritizations as needed.

Job description

Code for America is seeking a Program Director to own delivery and strategic direction across a portfolio of high-impact programs. You will manage a team of Associate Program Directors and staff, setting conditions for excellent execution while maintaining external relationships and policy fluency required by government work.

You will oversee four to six projects, engaging with federal, state, county, and community partners, and travel up to 25% as needed.