Remote Program Delivery Lead: Strategy & Impact

Humana Inc; United States; Remote; USD 115,000 - 158,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability insurance

Life insurance

Opportunities for growth

Job summary

Humana Inc in the In-Office Provider Programs within Risk Adjustment seeks a Program Delivery Lead who strategically identifies, develops, and implements programs that influence providers, including ownership of execution and operational performance outcomes for Provider Programs.

The role requires leading cross-functional initiatives, monitoring results, developing education materials, and advising executives on strategic directions.

Qualifications

• 8+ years of experience in program delivery, operations, business process improvement, or related operational roles.
• 2+ years of experience analyzing operational data and using findings to recommend process, compliance, customer experience, or efficiency improvements.
• 2+ years of experience documenting, standardizing, or improving business processes across cross-functional teams or programs.
• Experience using Microsoft Office tools, including Excel, PowerPoint, Outlook, and Teams, to manage reporting, documentation, communication, and stakeholder updates.
• Experience supporting program administration, operational reporting, financial tracking, claims management, or departmental expense processes.

Responsibilities

• Identify, develop, and implement provider programs to influence outcomes.
• Monitor program performance and communicate results to executives.
• Develop program education materials and ensure standardized procedures.

Skills

Program delivery

Data analysis

Cross-functional collaboration

Microsoft Office (Excel, PowerPoint, O

Education

Bachelor’s degree in Business Administration, Health Care Administration, Operations, Finance

Master’s degree preferred

Tools

Excel

PowerPoint

Outlook

Teams

Job description

Humana Inc in the In-Office Provider Programs within Risk Adjustment seeks a Program Delivery Lead who strategically identifies, develops, and implements programs that influence providers, including ownership of execution and operational performance outcomes for Provider Programs.

The role requires leading cross-functional initiatives, monitoring results, developing education materials, and advising executives on strategic directions.