Remote Program Account Manager: Online Store Growth

ePromos Promotional Products; Saint Cloud (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

ePromos Promotional Products is seeking a Program Account Manager (PAM) who will develop and manage online store components of Client programs, ensuring sales and account satisfaction goals are met. This remote position requires a strong background in online store account management, effective client relationship management, operational skills, and excellent communication abilities.

The PAM will collaborate with internal teams, optimize store experiences, and report on performance metrics. Candidates should have a degree in business and five years of experience in the branded merchandise sector.

Qualifications

• Minimum five years of progressive online store account management experience in branded merchandise.
• Proven experience in online store/corporate programs.
• Strong customer service and communication skills.

Responsibilities

• Manage online store for assigned Client programs.
• Develop strategic business plans with Account Managers.
• Ensure adherence to operational processes and improvements.

Skills

Client relationship management

Operational and project management

Communication skills

Problem solving

Inventory management

Education

Associate's and/or bachelor's degree in business

Tools

CRM systems

MS Office

Job description

ePromos Promotional Products is seeking a Program Account Manager (PAM) who will develop and manage online store components of Client programs, ensuring sales and account satisfaction goals are met. This remote position requires a strong background in online store account management, effective client relationship management, operational skills, and excellent communication abilities.

The PAM will collaborate with internal teams, optimize store experiences, and report on performance metrics. Candidates should have a degree in business and five years of experience in the branded merchandise sector.