Remote Profound Platform Integrations Specialist Salesforce

Veridian Tech Solutions, Inc.; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Veridian Tech Solutions, Inc. seeks a Profound Platform Specialist to support Salesforce CRM integrations and related enterprise platforms. You will monitor workflows, troubleshoot issues, and assist with analytics dashboards across deployments.

The role is remote with local Dallas preference for on-site availability if needed; you will coordinate with customers and vendor support to ensure data accuracy and timely platform releases.

Qualifications

• Experience with Profound Platform and Salesforce integrations.
• Ability to monitor platform workflows and provide analytics support.
• Experience in API troubleshooting and data validation.

Responsibilities

• Monitor Profound platform workflows and integrations
• Support engagement and conversation analytics dashboards
• Troubleshoot synchronization issues with Salesforce
• Coordinate vendor support and issue resolution
• Support data validation and reconciliation activities
• Manage user access and operational support requests
• Support reporting and business analytics requirements
• Assist with platform releases and testing activities

Skills

Profound Platform Specialist

SaaS application support

CRM integrations

Reporting and dashboards

API troubleshooting

Data analysis and validation

Salesforce integration knowledge

Tools

Salesforce

Job description

Veridian Tech Solutions, Inc. seeks a Profound Platform Specialist to support Salesforce CRM integrations and related enterprise platforms. You will monitor workflows, troubleshoot issues, and assist with analytics dashboards across deployments.

The role is remote with local Dallas preference for on-site availability if needed; you will coordinate with customers and vendor support to ensure data accuracy and timely platform releases.